IT Delivery Manager

Hello! Thanks for stopping by. Let us tell you about all the great reasons to join us here at Yorkshire Water:

• We offer a competitive salary, depending on experience (£70,000 - £75,000)
• A company car lease/allowance scheme (£500 per month/£6,000 per year, based on full-time employment on joining the company). You can opt to sign up to the EV Car Salary Sacrifice Scheme 6 months after joining the company.
• Annual incentive related bonus (up to 10% of annual salary, increasing to 15% in the 26 to 27 performance year).
• Private health care (self only)
• Attractive pension scheme (up to 12% company contribution)
• Life assurance cover of 4 times pensionable salary
• 25 days annual leave plus bank holidays – plus 2 extra wellness days!
• A great benefits package – choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover.
• Retail savings scheme
• Online GP service, cycle to work scheme, gym membership discounts and many more!

We have an exciting opportunity for an IT Delivery Manager (Digital) to join the IT team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers.
Could this be you?

Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over 5.4 million people living in the region and the millions of people who visit our region each year, can rely on our services, and have clean and safe drinking water on tap and that their wastewater is taken away. But for us, it’s so much more than this.

We look after communities, protect the environment, and plan to look after Yorkshire’s water, today, tomorrow 24/7, 365 days a year. We provide essential water and wastewater services to every corner of the Yorkshire region, and play a key role in the region’s health, wellbeing, and prosperity.

New environmental legislation, unprecedented levels of investment and changing expectations from customers means that this is an exciting time to discover opportunities within the water industry. The Information Technology are a key part of how we plan to meet the changing expectations of customers and regulators. Join a fast-paced, high-impact IT programme where you’ll play a pivotal role in shaping and delivering technology that transforms the customer experience.

This is a brilliant opportunity to lead from the front—bringing strategy to life, driving innovation, and inspiring teams to deliver meaningful change. You’ll work with senior stakeholders, influence key decisions, and create real value through smart planning, strong leadership, and a focus on continuous improvement. If you’re passionate about delivering change, building high-performing teams, and making a visible difference, this is the role for you.

As our IT Delivery Manager, you will:

• Take the lead as the central voice of the IT Digital programme, driving clear, engaging communication that keeps everyone aligned, informed, and energised around delivery progress
• Build strong relationships with stakeholders, confidently sharing updates, shaping conversations, and ensuring transparency across CX and TEC at every stage
• Proactively identify and remove blockers, keeping momentum high and ensuring the programme continues to move forward at pace
• Play a key role in shaping and aligning strategy—bringing clarity to priorities, decisions, and outcomes while bridging the gap between business needs and technical delivery
• Design and deliver an ambitious, achievable technology roadmap that powers the Customer Experience strategy and creates meaningful impact
• Own programme planning end-to-end, coordinating timelines, resources, and dependencies to ensure seamless execution
• Drive commercial awareness by managing budgets effectively, forecasting costs, and ensuring spend delivers maximum value
• Use your expertise to…