Store Manager, Retail & Store Manager

We currently have a vacancy in our R.M.Williams team for a full-time Store Manager at our new York store. The Store Manager will work alongside their team to create a profitable business and ensure smooth and effective daily running of the store.

• Generous product allowance
• 40% employee discount
• Monthly KPI incentive program
• Employee Assistance Program
• Paid parental leave
• Excellent career development, including opportunities to work internationally

• Leading a customer experience by ensuring customers are welcomed, provided with expert product knowledge, advice and brand history and want to return because of the memorable moments they've had.
• Actively selling products and developing relationships with new and existing customers.
• Leading and contributing to sales targets and KPIs.
• Team management including training, achieving sales targets, and supporting team to manage their career experience.
• Recruitment, staffing onboarding, performance coaching and scheduling for the best customer experience.

• At least 3 years’ experience managing a premium retail store within an apparel or footwear retailer preferable.
• Customer experience focused, offering delivering best-in-class service, through selling, service, visual, operations and leadership excellence.
• A growth mindset, with an openness to learn, grow, and curiosity.
• Communication skills in all forms, that create a welcoming, driven, and curious culture for our teams and our customers.

R.M.Williams appreciates the importance and value of a diverse workforce and is committed to the principle of equal opportunity for all employees and to provide employees with a work environment free of discrimination and harassment. All employment decisions at R.M.Williams are based on business needs, job requirements and individual qualifications, without regard to race, colour, religion or belief, sex, gender identity, national origin or family or parental status.

R.M.Williams will not tolerate discrimination or harassment based on any of these characteristics.