Fragrance & Beauty Sales Consultant - Fenwick

Fragrance & Beauty Sales Consultant

Location:

Fenwick York

Contract:

Permanent, 37.5 hours/week, any 5 in 7 days.

• Build long‑lasting client relationships through a tailored, memorable experience both in-store and through digital channels.
• Share passion and knowledge in fragrance, makeup, and skincare with confidence through storytelling.
• Deliver expert personalised consultations that captivate and educate clients.
• Use clienteling and data capture tools to actively recruit new clients and grow client portfolio.
• Help achieve individual and counter sales targets & KPIs.

• Experience in a client‑facing retail environment.
• Passion for client experience.
• Ability to quickly build rapport and create meaningful client connections.
• Collaborative and team‑first mindset.

• Creating memorable experiences for clients.
• Working in a collaborative environment that encourages people to perform their best.
• Using empathy and insight to understand client needs.
• Achieving sustainable growth and performance based on targets and KPIs.
• Contributing to the ongoing and company‑wide pursuit of sustainability.

• Restoring Nature and Climate
• Investing in Circularity
• Advancing dignity and prosperity
• Promoting the autonomy of women

• The opportunity to be part of a globally recognised luxury brand known for its timeless heritage.
• You will be empowered to take ownership of your impact within CHANEL.
• You will work alongside inspirational colleagues and managers that will coach and develop you throughout your CHANEL career journey.
• You will be immersed in a House of creation and luxury through attending inspirational conferences and training initiatives in our Training Academy to elevate your expertise to educate and inspire our clients.

• Private Medical Insurance covering pre‑existing medical conditions and ability to add family members.
• Online GP App with 24/7 appointments available within 24 hours and Cycle Scheme participation for a tax‑exempt bike and/or accessories.
• Pension, Life Assurance and Retail Discounts across multiple retailers including Supermarkets, Gyms, Days Out and 100’s more.
• Employee Assistance Programmes and Other Support Lines.
• Arts & Culture Ticket Discounts across major London attractions, CHANEL Product Discounts and Employee‑Only Sales.
• Service Awards Programme offering CHANEL Products, Retail Vouchers and Additional Holidays across milestones.
• Benefits are eligibility dependent and subject to change at any time.