Customer Team Member
Listed on 2026-06-07
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Retail
Retail Associate/ Customer Service, Retail & Store Manager, Retail Support, Customer Service Rep
Overview
Customer Team Member
Location:
10 Regent Buildings York Road Acomb, York, YO26 4LT
Pay: £13.04 per hour
Contract:
12 hours per week + regular overtime, permanent contract, part time
Working pattern: A mix of opening, closing, and mid‑day shifts, with flexibility across the week including at least 2 evening shifts and 1 weekend shift. Either, Friday after 6pm, any shift on Saturday, or Sunday. We’re happy to discuss your availability further e will include working in our in-store bakery
30% colleague member discount in store – more benefits below
Apply easily from your mobile by completing our assessments - no CV needed!
You must be aged 18 or over to apply for this role as it may involve either, working before 6am or after 10pm, or some other business-related needs.
What you’ll do- Support the day to day running of the store by delivering friendly and thoughtful service, helping to put things right when needed
- Work with your team to keep the store running smoothly
- Work hands-on on the shop floor and tills, and in our in-store bakery, and contribute to daily operations to create a great shopping experience
- Help maintain store performance by keeping shelves stocked and checking prices, dates, and stock accuracy
- Promote Co-op Membership and support your local community
We’re committed to making our roles as accessible as possible, so we only ask for the minimum criteria. To thrive here, you’ll need to bring:
- A genuine passion for helping people and delivering great service
- The ability to work as part of a team and flexibly across a range of shifts
- An interest in retail and working in a busy store environment (experience not essential)
At Co-op, we re owned by our members. And because we re owned by you, we can do right by you. So, when you join us, you re not just taking a job, you re joining a movement. We re an organisation that puts people and communities first, and we re powered by purpose. We want this to be a place where you can thrive, so you ll also receive:
- Full training and career development resources
- 30% discount on all Co-op products in-store
- Flexible access to your pay as you earn it
- A pension scheme with up to 10% employer contributions
- 31 days of holiday (pro rata, including bank holidays)
- 24/7 access to GP appointments, and colleague support programme
- Cycle to work scheme
- Market-leading policies to help you through life’s big moments
- Building an inclusive workplace
We’re building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work.
We’re proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we’ll support you.
Learn more about our recruitment process at and our inclusion commitments at
As part of the application process for this job, you’ll need to complete two online assessments. It will take 15- 20 minutes to complete these tests.
We reserve the right to remove a vacancy before the scheduled closing date.
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