Account Manager - Branded Merchandise​/Garments​/Promotional

Position: Account Manager - Branded Merchandise / Garments / Promotional
Location: West Yorkshire

NEW VACANCY (SC3668)

ACCOUNT MANAGER - BRANDED MERCHANDISE / GARMENTS / PROMOTIONAL

WEST YORKSHIRE

£Open Depending on Experience, Flexi Time, Free Drink Friday + Free Parking + Social Events

Hours - 8am - 4.30pm (can start / finish earlier or later)

Our client is a leading provider of personalised clothing, promotional products, and PPE solutions. They specialise in offering a comprehensive range of services, including embroidery, transfer print, direct-to-film print, and direct-to-garment print, catering to diverse client needs. Their commitment to quality and customer satisfaction has established them as a trusted partner for businesses seeking customised apparel and merchandise.

They are seeking a dynamic and results-driven Account Manager to join their team. The successful candidate will serve as the primary point of contact for assigned clients, ensuring their needs are met and fostering long-term relationships. This role involves managing a portfolio of clients, identifying opportunities for growth, and collaborating with internal teams to deliver exceptional service.

Key Responsibilities:

Act as the lead point of contact for all matters specific to your accounts.
Build and maintain strong, long-lasting client relationships.
Develop trusted advisor relationships with key accounts and customers.
Ensure the timely and successful delivery of their solutions according to customer needs and objectives.
Clearly communicate the progress of initiatives to internal and external colleagues.
Prepare reports on account status.
Collaborate with sales team to identify and grow opportunities within territory.
Assist with challenging client requests or issue escalations as needed.

Qualifications:

Proven work experience as an Account Manager, Key Account Manager, Senior Account Manager, or relevant role.
Demonstrable ability to communicate, present, and influence key stakeholders at all levels of an organisation.
Solid experience with CRM software.
Experience delivering client-focused solutions to customer needs.
Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail.
Excellent listening & negotiation abilities.
Strong verbal and written communication skills.

To apply for the role please send a copy of your CV