Program Coordinator, Youngstown Innovation Hub

Position: Program Coordinator, Youngstown Innovation Hub (012-26)
Program Coordinator, Youngstown Innovation Hub

About Youngstown Innovation Hub

The Youngstown, Ohio-based Innovation Hub for Aerospace and Defense serves as a national proving ground for advanced and additive manufacturing, accelerating the transformation of ideas from concept to market with speed and scale. The Hub brings together cutting-edge facilities, world-class talent, and strategic partnerships to revolutionize American manufacturing. Its mission is to strengthen U.S. aerospace and defense supply chains, advance next-generation workforce development, and pioneer innovative manufacturing solutions with global impact.

Managed by the National Center for Defense Manufacturing and Machining (NCDMM), in collaboration with America Makes, the Youngstown Innovation Hub is more than a regional resource, it's a catalyst for national security, global competitiveness, and long-term economic growth.

About the role and team

As the Program Coordinator, you will be a valued and trusted member of the Innovation Hub and NCDMM team. You will serve as the primary point of contact for inquiries, stakeholder engagement, and ecosystem support within the Hub. This role blends ecosystem development, customer intake and tracking, relationship management, and operational support for Hub programs and activities.

You will manage the flow of inquiries into the Hub, support project and partnership development, coordinate data and reporting systems, strengthen stakeholder relationships, and help advance the overall mission of the Innovation Hub. This position is critical to ensure a seamless, well-supported, and strategically aligned experience for ecosystem partners and regional and locating businesses.

The ideal candidate is organized, collaborative, and highly communicative, with a passion for advanced manufacturing, customer service, and ecosystem building. They thrive in a fast-paced, innovative, and sometimes ambiguous environment where strategic thinking and operational execution are equally important.

Responsibilities of the role include:

Must be able to coordinate and execute stakeholder engagement activities

Effective time management to keep engagement and reporting tasks flowing (both project and non-project)

Serving as the primary point of contact for inquiries from companies, government, universities, and other stakeholders

Managing intake, triage, and tracking systems to ensure timely follow up and clear communication

Engaging regional partners to identify collaboration opportunities and strengthen the ecosystem

Representing the Hub at regional events and coordinating operational needs for meetings, visits, and activities

Partnering with the Communications team on awareness initiatives and stakeholder-aligned messaging

Maintaining comprehensive tracking of inquiries, engagements, pilot projects, and site visits, and identifying key data sources and trends

Producing dashboards and reports that surface patterns, insights, and ecosystem metrics for Hub leadership and stakeholders

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