Contact Page - Online Retail Management Certificate, Australia

International Career Institute - Online Courses for Australian & Global Students:
Earn skills you need to manage a retail outlet from the comfort of your own home in Australia or elsewhere globally. Designed in conjunction with industry professionals, International Career Institute (ICI) provides a 24-week online Certificate in Retail Management. Based in Sydney and the UK, ICI provides a wide range of career training courses to students from Australia and around the globe.

Email: Contact us below

Online Retail Management Certificate Course:
ICI Diploma Program: Duration 24 weeks (average completion time)

Our Retail Management course is designed in conjunction with major retailers and helps you learn the skills you need quickly and conveniently.

Course modules / lesson topics:
• Developing & recognising skills
• Implement staff training
• Assess workplace competencies
• Leading & managing people
• Managing human resources
• Provide a safe working environment
• Administer human resources policy
• Recruit and select personnel
• Financial resources
• Manage financial resources
• Store operations
• Control store security/loss
• Control inventory
• Marketing
• Manage merchandise and store operations
• Manage sales and service delivery

(Modules & lessons may change and be updated with the latest approaches and developments in Retail Management).

Student Survey of ICI Graduates:
• 86% Met student expectations
• 98% Happy with tutorial support
• 91% Would recommend to a friend

Student Review:
"The layout of the lessons made the course easy to understand and complete. I am looking forward to a great career."
- Roy