Rececionista ª

Pine Cliffs, a Luxury Collection Resort one of the leading and award-winning Luxury and Family Resorts in Europe, is truly an exquisite hidden jewel enjoying a spectacular, prime seafront location on the amazing coastline of the Algarve, in Southern Portugal.

Pine Cliffs Resort is an all integrated resort, managed by Marriott International, through its The Luxury Collection brand, with different options of accommodation, investment opportunities and a luxurious lifestyle for the whole family.

Job Summary:

• Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key;
• Process all payment types such as room charges, cash, checks, debit, or credit;
• Process all check-outs including resolving any late and disputed charges;
• Answer, record, and process all guest calls, messages, requests, questions, or concerns;
• Coordinate with Housekeeping to track readiness of rooms for check-in;
• Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed;
• Supply guests with directions and information regarding property and local areas of interest;
• Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy;
• Complete designated cashier and closing reports in the computer system;
• Cash guests' personal checks and traveler's checks;
• Count bank at the beginning and end of shift;
• Balance and drop receipts according to Accounting specifications.

Type of contract: permanent

Want to join us? Apply now!