Customer Service Administrator - Temporary

ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $350 billion of real estate in more than 260 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally.

Across its platforms, Greystar has nearly $79 billion of assets under management, including over $34 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit

La persona seleccionada será parte del equipo de Recepción y llevará a cabo tareas administrativas y de atención al cliente para nuestros huéspedes buscando alcanzar los objetivos de ocupación y fidelidad.

• Dar soporte a la creación de una experiencia memorable para nuestros residentes excediendo sus expectativas
• Brindar todos los aspectos del servicio al cliente, incluyendo un servicio completo que anticipe y supere las expectativas de nuestros huéspedes.
• Proveer un servicio proactivo de recepción y de atención al cliente para todos los huéspedes, asegurando que todas las consultas sean atendidas de manera oportuna.
• Responder llamadas y completar las tareas asociadas o asignarlas a los equipos correspondientes para resolverlas de forma apropiada.
• Colaborar en las visitas programadas a los apartamentos.
• Asistir con los preparativos del apartahotel, incluyendo los procesos de entrada y salida de los residentes.
• Dar soporte a la gestión de eventos de las actividades de los residentes dentro de la residencia.
• Completar regularmente las actividades de Seguridad e Higiene alineadas a las políticas y procedimientos de la compañía.
• Completar otras tareas asignadas cuando fuera necesario.

• Formación en Turismo o similar.
• Con una clara vocación de servicio al cliente
• Idiomas:
  Dominio fluido de Inglés y Castellano.
• Disponibilidad para trabajar a turnos y fines de semana

We stay true to the highest ethical standards and principles, and are honest, trustworthy, humble, and respectful in all of our words and actions.

We celebrate individual differences, encourage diversity of thought, provide equality of opportunity, and cultivate an environment where all individuals are seen, treated, and valued equally.

We proudly present a positive, dignified, and businesslike image at all times through our appearances, behavior, and interactions with others.

We take responsibility and accept ownership for our words, actions, tasks, and results, and respectfully hold others to the same standard.

We make service our top priority by giving our time, knowledge, and experience to serve the needs of our customers, community, and team members.

We work together to accomplish goals, solve problems, and enrich our work environment.

They are the values we live and work by, reflecting who we are and the quality of our relationships. We believe in always going that extra step for our residents, clients, investors, and each other.

Greystar is a vertically integrated real estate company offering expertise in property management, investment management, and development & construction globally.

Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $350 billion of real estate in over 260 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing more than one million units/beds globally.

Across its platforms, Greystar has over $79 billion of assets under management, including approximately $34 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit