Agente telefónico - Inglés

Customer Service Telephone Manager - Native English Speakers.

What will you do?

You will attend to customers of an important company in the automotive sector who contact us via call and email for clarification of doubts, incident management, post-sales tasks...

• Previous experience in customer service.
• Native level of English.
• Excellent customer service skills.
• Empathetic person, able to establish trusting relationships with others.
• Excellent communication and listening skills.
• Adaptability to customer requests and ability to handle them with agility.
• Knowledge of common IT tools, familiarity and knowledge in the use of digital tools (e-commerce platforms).
• Goal oriented.

• Previous experience in contact center.
• Previous experience in customer service via phone and email.
• High level of Spanish.

• Paid initial training.
• Challenging and international work environment with diverse teams.
• Fixed-term employment contract with the possibility of converting it into a permanent contract.
• Monday to Friday from 9:00 to 17:00.
• Possibility of full or part-time employment

Assist Digital in 2017 and 2021 has been certified as Great Place to Work in Italy.