Workplace Experience Specialist

About Us

Perk (formerly Travel Perk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we’re on a mission to power real work, with real impact.

We’re trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we’re tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem.

Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work.

At Perk, we’re driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you’re excited about having a real impact and shaping how millions of people experience work, we’d love you on the team.

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We are looking for a passionate and proactive Workplace Experience Specialist to join our team at the Barcelona HQ.

In this role, you will be instrumental in ensuring the smooth operation and maintenance of our workplace, while also providing support that extends far beyond day-to-day facility maintenance. Your mission is to deliver a 7-star employee experience across all our workplace environments.

Reporting to the Workplace Experience Manager, you will also have the opportunity to support other hubs in our portfolio and must be open to occasional travel.

This is more than just an operational role. We are looking for someone who brings a critical and analytical mindset, a passion for continuous improvement and the energy to make things better every day. You are organised, structured and able to effectively prioritise tasks and solve problems with a positive, can-do attitude.

• Own the daily workplace environment and ensure that it consistently delivers a 7-star experience to all employees.
• Ensure the office operates smoothly, safely and to the highest standards by proactively identifying and addressing issues before they impact the employee experience.
• Perform regular walkthroughs to assess workspace conditions, flag improvement opportunities, and ensure the office looks and feels its best.
• Coordinate and manage office resources, including supplies, equipment, and furniture, ensuring everything is well-stocked and functioning.
• Monitor and oversee contracted services (e.g., food & beverages, maintenance, cleaning, security, gardening, waste management) to ensure optimal cost, service quality and response time.
• Collaborate with Experience and Health & Safety teams to maintain a safe, clean and comfortable workplace environment.
• Reinforce and amplify safety protocols and emergency procedures within the workplace.
• Act as a key point of contact for internal stakeholders and external vendors, ensuring expectations are managed and met with professionalism.
• Support and help coordinate workplace-related projects and internal events, working closely with internal teams to manage logistics and execution.
• Liaise with external suppliers and service providers to ensure timely and quality delivery of services.
• Assist with front desk or reception coverage as needed, including managing incoming and outgoing mail, packages and deliveries.
• Handle daily administrative tasks including invoice processing, purchase order tracking, expense monitoring and office-related budget control.
• Monitor and manage communications through Slack, email, and Zendesk tickets; categorise, prioritise, escalate and ensure timely resolution of requests.
• Create and send out relevant internal communications and announcements related to the workplace.
• Obtain and compare quotes for purchases,…