Claims Assistant

Tokio Marine HCC (TMHCC) is a leading specialty insurance group with offices in the United States, the United Kingdom, Europe, Ireland, and other exciting locations. With the strength and stability that comes from being a member of the Tokio Marine group, and more than forty years of growth, profitability, and stability, we offer important insurance products that most people don’t even know exist.

Just as we invest in our company, we invest in our employees’ careers. We provide our employees a collaborative and rewarding environment within which to gain the knowledge, skills, and experience that lead to a rewarding career. Our products allow our customers to take on opportunity with confidence. In turn, our competitive salaries, attractive benefits, and potential for career growth allow you to take on opportunity with confidence.

Administrative Assistant Claims
Description
As an Administrative Assistant, based in our Barcelona office, you will be part of the Claims department that focuses on managing and analysing claims on financial lines insurance policies such as D&O, E&O and Crime issued to Financial Institutions, SME and large companies. You will be key in organizing and supporting the team during the whole process of claims handling.

Responsibilities

General administrative duties, including:
Perform an extensive array of administrative tasks and provide full administrative support for the claims team.

Monitor and track new notification flow (logging onto system, assignation and distribution, as well as opening the notifications received).

Review closure of claims process (close file in the claims system, and maintaining a log updated).

Review payment process with the claims team and the finance team.

Administrative preparation of audits in accordance with Checklist:
Pulling and putting away files in the archive as instructed.

Assistance to Claims Manager with the Claims activity monthly report.

Occasionally help with reception tasks.

Requirements

Fluent in English (written and spoken).

Word and Excel (Expert level).

Experience in administrative position.

Profile

Good time management skills.

Good organizational skills.

Excellent attention to detail.

A team player who is also comfortable working autonomously.

Multi-tasking skills.

Possess a proactive approach to problem solving, taking ownership.

Good communication skills.

Punctual, loyal and reliable.

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