WAZA Membership and Office Assistant

Benefits  200€ per month in meal vouchers (tickets restaurant).
Salary  20 € gross per month if remote work agreement is signed.
Location  Barcelona, Spain (a work permit to work in Spain is required)

Employment type

Full-time, and permanent contract
Remote work two days a week (requiring approval by supervisor)
Supervision  The Membership and Office Assistant reports primarily to the Director of Membership and Events and secondarily (dotted line) to the Finance and Office Manager (FOM) for office, finance, and operational matters.
Director of Membership and Events:  Assigns and supervises membership‑related tasks, monitors progress, approves work outputs, and supports career development. Additionally, this role approves holidays and evaluates performance in consultation with the FOM.
Finance and Office Manager:  Assigns and supervises office tasks related to procedures, administrative support, record‑keeping.
Recruitment timeline   Call for applicants: 8th to 28th of July
First round of interviews:
Second week of August
Second round of interviews:
First week of September

How to apply

Application Process:

Interested applicants should send a CV and cover letter to recruitment by 28th of July 2026.
Applicants must be fluent in both written and conversational Spanish and English. Applicants must also have a valid work permit to work in Spain.
Only candidates shortlisted for interview will be contacted.
Overview and Job Purpose  The Membership and Office Assistant will assist in WAZA’s global membership processes, act as a first point of contact for members, and ensure smooth day‑to‑day office operations. This role supports clear, professional communications with members, committees, and partners, contributing to WAZA’s global visibility and impact.
What we offer    Competitive salary and benefits:  Annual gross salary in line with WAZA’s budget, plus 200€ per month in meal vouchers (tickets restaurant).
Hybrid working arrangement:  Ability to work remotely up to two days per week, with flexible working hours within the core hours of 7:00–19:00 per approval of supervisor.
Permanent, full‑time contract:  Stability and long‑term career opportunity within an international organisation.
Professional development:  Access to training, workshops, and opportunities to develop skills in membership management, administration, and international organisations operations.
Collaborative and supportive environment:  Work alongside a global and multicultural team of professionals committed to advancing the mission of zoos and aquariums worldwide.
International exposure:  Engage with a global network of WAZA members, committees, and partners, to support contributions to conservation, animal welfare, and sustainable development initiatives.
Work‑life balance:  Flexible scheduling and support for maintaining a healthy balance between professional and personal commitments.
Scope    Coverage:  Supports WAZA’s global membership through core membership administration and contributes to smooth internal office operations.
Staff Line Management:  No line management duties; works collaboratively and provides administrative support as required.
Supervised Staff and Contributors:  None. May coordinate routine tasks with internal staff, suppliers, and committee members.
Budget Responsibility:  No budget ownership; assists with tracking membership payments and other types of payments (e.g.: grants) and basic financial records.
Programme and Operational Scale:  Supports membership, office administration, HR tasks, and occasional event‑related activities.
Collaboration and Internal Interaction:  Works closely with Membership, Events, Finance, and Office Management; liaises with members and suppliers.
Impact:  Contributes to member satisfaction and operational efficiency through accurate, timely administrative support.
Occasional work outside normal office hours may be required.
Responsibilities – WAZA Membership and Office Assistant   Membership (estimated 50% – 60% of the role)
Assist in membership retention and recruitment efforts.
Accurately process membership applications and renewals, adhering strictly to deadlines and in full compliance with GDPR…