Events Coordinator

About Boundless Life

Boundless Life is redefining the way families live, work, and learn by empowering them to embrace a nomadic lifestyle that fosters deeper connections and personal growth. We provide family-friendly accommodations, an innovative education system that travels with you, and vibrant communities of like-minded individuals. Our mission is to create immersive "live abroad" experiences that balance professional commitments with enriching personal development.

Since our founding in 2021, we've rapidly expanded to eight locations across Europe, Asia, and Latin America, bringing together over 140 team members from diverse backgrounds. Our growth reflects our commitment to transforming the experience economy and making a meaningful impact on how families integrate work, education, and exploration into their lives.

At Boundless Life, we believe in the power of community and the importance of a holistic approach to education. Our programs are designed to inspire curiosity, build resilience, and nurture a global perspective, preparing children for an ever-changing future. Join us in pioneering a new way of living that harmoniously blends work, learning, and adventure, enabling families to thrive in a connected and dynamic world.

• This role is part of our hiring for the upcoming launch in Barcelona. As we are still finalising operational timelines for the location, exact start dates are yet to be confirmed. We're reviewing applications on a rolling basis and are committed to keeping shortlisted candidates informed as plans take shape.
• Our business language is English, please submit your application in English.

We are seeking a hands-on, dynamic individual to join our team as an Experience Curator/ Experience & Events Coordinator. This role is key to delivering an exceptional community experience, and it requires someone comfortable with a fast-paced, entrepreneurial environment. Your main responsibility will be to ensure a high NPS by facilitating meaningful connections and creating impactful experiences for our families, from day one.

You will be part of a high-energy, community-driven team where flexibility, problem-solving, and adaptability are crucial.

You will collaborate with the team to enhance the overall experience by:

• Resolving community requests promptly via the ticketing tool
• Ensuring everything is ready for families’ arrival, and taking a hands-on approach during turnover weeks
• Ensuring families have an outstanding experience at every touchpoint of their journey
• Developing and maintaining relationships with families, understanding their needs, and engaging them in meaningful ways
• Gathering feedback and identifying opportunities for improvement through direct interaction with families
  
  Assisting new families in integrating into the community
• Communicating upcoming activities to maximize participation
• Managing content for the internal UGC channel to build the brand on social media
• Ensuring seamless information flow across the team
• Coordinating with the onboarding team to ensure smooth handovers during family arrivals
• Participating in pre-arrival webinars and orientation sessions
• Booking services upon families’ requests

• Planning and executing community-building events and workshops, including give-back programs
• Establishing and managing an events calendar for each cohort, covering Events, Activities, and Experiences
• Building win-win partnerships with local vendors, exploring opportunities to earn referral commissions and discounts for our families
• Developing and managing the service offering with partners, ensuring smooth organization and implementation
• Creating and managing budgets for events and services, ensuring cost efficiency and optimal resource allocation
• Monitoring event and service success, with key metrics such as event capacity or revenue, and NPS

• Record and reconcile daily expenses and vendor invoices in alignment with company procedures.
• Provide general support for location-level financial documentation and reporting as needed.
• Manage basic documentation, data entry, and filing to support day-to-day operational…