Software Engineer Tech Lead

• Lead a team of developers in the design, development, and delivery of new features and enhancements for the Secure GPT service, ensuring the timely delivery of high-quality features that meet acceptance criteria and align with the product vision.
• Define and prioritize user stories based on business value and user needs, and manage the product backlog to reflect the latest priorities and business objectives.
• Develop new functions and enhancements around Secure GPT API usage while identifying opportunities for improvement in API Operations processes, particularly in observability automation and customer service delivery.
• Take ownership of service issues and incidents, troubleshooting and resolving API-related issues to ensure seamless user experience and high service availability, and serving as a point of escalation for stakeholders seeking assistance.
• Ensure compliance with security, regulatory requirements, and data privacy standards related to the Secure GPT service.
• Communicate effectively with stakeholders to gather feedback, provide updates, and align on product direction, collaborating with the broader Secure GPT international team to deliver exceptional customer service to internal stakeholders.

• Lead a team of developers in the design, development, and delivery of new features and enhancements for the Secure GPT service, ensuring the timely delivery of high-quality features that meet acceptance criteria and align with the product vision.
• Define and prioritize user stories based on business value and user needs, and manage the product backlog to reflect the latest priorities and business objectives.
• Develop new functions and enhancements around Secure GPT API usage while identifying opportunities for improvement in API Operations processes, particularly in observability automation and customer service delivery.
• Take ownership of service issues and incidents, troubleshooting and resolving API-related issues to ensure seamless user experience and high service availability, and serving as a point of escalation for stakeholders seeking assistance.
• Ensure compliance with security, regulatory requirements, and data privacy standards related to the Secure GPT service.
• Communicate effectively with stakeholders to gather feedback, provide updates, and align on product direction, collaborating with the broader Secure GPT international team to deliver exceptional customer service to internal stakeholders.

• Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field
• 7+ years of experience as a software engineer, with at least 3-5 years in a lead or senior role
• Proven track record of successfully leading the delivery of complex software projects
• Experience in managing and mentoring a team of software engineers

• JavaScript/Type Script development (Node.js) for the backend
• Github / Dev Ops experience
• Experience in API operations and management
• Competence in monitoring resources on Azure
• Knowledge of Infrastructure as Code (IaC)
• Terraform and/or Bicep for automatic infra deployment
• Expertise in software design patterns, architecture principles, and development methodologies
• Familiarity with agile software development practices and tools (e.g., Scrum, Kanban, Git, CI/CD)
• Experience with cloud-based technologies and platforms (e.g., AWS, Azure, GCP)
• Strong understanding of software testing, debugging, and performance optimization techniques

• English :
  Independent user (C1)
• Ability to travel / ability to be relocated for short periods in other countries (France/Spain/Portugal)
• Leadership:
  Ability to inspire and motivate a team, provide guidance, and make decisions
• Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams
• Strong problem-solving and critical thinking abilities, with a focus on delivering innovative solutions
• Ability to prioritize tasks, manage multiple projects, and adapt to changing business requirements
• Demonstrated leadership skills, with the ability to motivate and inspire a team
• Commitment to continuous learning and professional development

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