Business Operations Engineer

Founded in 2019, Qualifyze is a leading company in supply chain compliance management in the Life Sciences industry, trusted by over 1,500 pharmaceutical and healthcare companies globally. Our digital suite of solutions connects manufacturers, suppliers, and a global network of more than 250 auditors and quality experts.

With a track record of over 4,500 audits across 85+ countries and the largest and most accurate supplier network and data analytics tools, Qualifyze stands as the all-in-one partner for quality compliance and supply chain risk mitigation in the Life Sciences sector.

As a Business Operations Engineer
, you sit at the intersection of business operations
, data
, and technology
, ensuring that systems and automation solutions run reliably and evolve with business needs. Your mission is to maintain, troubleshoot, and continuously improve the modules deployed within QOS
, ensuring their stability
, performance
, and sustainability
.

This is a hands‑on technical role focused on maintaining production solutions
, resolving incidents
, and delivering incremental enhancements
. You combine programming skills with an understanding of business processes
, automation
, and AI-powered workflows
.

• Take ownership of the ongoing maintenance and operational reliability of existing QOS modules
  , ensuring their availability
  , stability
  , and correct functioning across business processes
  .

• Investigate, troubleshoot, and resolve bugs
  , incidents
  , and performance issues
  , identifying root causes and implementing sustainable fixes to prevent recurring problems.

• Develop and implement small enhancements and iterative improvements based on operational feedback and evolving requirements.

• Monitor existing automations
  , integrations
  , data pipelines
  , and AI-powered workflows to proactively identify failures and performance inefficiencies.

• Maintain and improve integrations between internal systems, ensuring consistent data flows and reliable cross-system automation
  .

• Maintain technical documentation
  , troubleshooting guides
  , and operational runbooks
  .

• Collaborate with engineering team members and business stakeholders to prioritize maintenance activities, assess improvement requests, and address technical challenges.

• Proven experience in software engineering
  , automation engineering
  , or a similar technical role.

• Solid programming skills in at least one of the following:
  Java
  , Java Script ,
  Type Script , or Python
  , alongside working knowledge of SQL
  .

• Hands‑on experience maintaining
  , debugging
  , and improving production applications and automated workflows
  .

• Practical familiarity with LLMs
  , AI agents
  , and agentic workflows
  , including troubleshooting AI‑powered solutions.

• Practical understanding of Dev Ops concepts, including containerization (
  Docker
  ),
  orchestration (
  Kubernetes
  ), and CI/CD practices
  .

• Problem-Solving: Independently identifies and resolves operational and technical issues within their area of responsibility.

• Ownership: Takes responsibility for system reliability
  , maintenance
  , and continuous improvement
  .

• Collaboration: Works effectively with business stakeholders and technical colleagues, communicating clearly and escalating complex issues appropriately.

• Continuous Improvement: Proactively identifies opportunities to optimize existing solutions and processes.

• Decision-Making: Makes sound technical decisions within established frameworks and aligns with team standards.

At Qualifyze, our salary ranges are transparent internally, and we aim to follow a similar approach externally. For this role, we’re happy to share a reference point within the band: the expected salary range is around 35,000 – 40,000€, centered around the median.

Final…