Product designer for SaaS HR management

Описание:

The company specializes in SaaS solutions for time management and Human Resources processes. Its platform helps organizations simplify and improve time management and HR operations.

• Design intuitive, attractive, and effective user experiences for web and mobile products;
• Transform user needs, business requirements, and product opportunities into user flows, wireframes, prototypes, and high-fidelity designs;
• Identify friction points and usability issues across the customer journey and propose solutions;
• Collaborate with Product Managers and Engineering teams to ensure designs are feasible, scalable, and aligned with product strategy;
• Contribute to the evolution and consistency of the design system and product interface;
• Identify and prioritize opportunities to improve growth and revenue metrics across the product lifecycle;
• Design experiences that help users understand product value, achieve initial goals, and adopt relevant features;
• Optimize conversion processes, including registration, onboarding, trial-to-paid conversion, and other commercial touchpoints;
• Explore opportunities to drive customer expansion through feature discovery, plan upgrades, cross-selling, and increased product engagement;
• Work with Marketing and Sales to ensure a coherent and effective experience across acquisition and conversion touchpoints;
• Support initiatives to improve customer retention and reduce friction that may contribute to service churn;
• Use quantitative and qualitative insights to identify user behavior, friction points, and improvement opportunities;
• Define hypotheses and design experiments, including A/B tests, to validate product and growth improvements;
• Analyze experiment results and turn learnings into actionable design recommendations;
• Monitor key product and business indicators, including activation, conversion, engagement, retention, and revenue-related metrics;
• Combine product analytics, user feedback, research, and business context to inform design decisions;
• Conduct or support user research activities, including interviews, usability testing, and feedback analysis;
• Develop a deep understanding of users, including HR professionals, managers, and employees, and their needs and workflows;
• Collaborate cross-functionally with Product, Engineering, Marketing, Sales, and Customer Success teams;
• Present design concepts, research results, and experiment conclusions to relevant stakeholders;
• Promote a user-centered design approach while balancing usability, technical feasibility, and business objectives.

• Demonstrable experience as a Product Designer, UX/UI Designer, or in a similar role within a digital product environment;
• Experience designing SaaS products, preferably in B2B software companies or subscription-based business models;
• Strong knowledge of UX principles, interaction design, information architecture, and visual design;
• Experience using design and prototyping tools such as Figma;
• Data-driven approach with the ability to interpret product metrics and use insights to guide design decisions;
• Knowledge of Growth principles and the customer lifecycle, including acquisition, activation, conversion, retention, and expansion;
• Experience collaborating with Product Managers, Engineering teams, and cross-functional stakeholders;
• Ability to clearly communicate design decisions and explain how they address user and business needs;
• Proactive, curious, and analytical mindset with a strong sense of ownership and continuous improvement orientation;
• Advanced English;
• Nice to have:
  Experience with Product-Led Growth (PLG), Growth Design, or Conversion Rate Optimisation (CRO); experience designing onboarding, free trials, plan upgrades, subscriptions, or monetization flows; familiarity with experimentation…