Head of Deal Desk & Commercial Support

You can find out more about this in ourThe Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers.

Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.

Your career with us should reflect your energy and passion.

That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience.

Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.

For our business, for clients, and for youThe Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers.

Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide. Your career with us should reflect your energy and passion.

That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience.

Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.

Position:
** Head of Commercial Operations & Deal Desk
*
* Location:

** Barcelona
* * Level of the role:
** Senior Vice President
*
* Employment Type:

** Full time Permanent
**** Role Purpose
** The
** Head of Commercial Operations & Deal Desk
** owns the end-to-end deal execution process from pricing approval through contract readiness and handover to onboarding and billing. This role ensures all deals are
** commercially sound, operationally clean, compliant, and ready to scale**.You are accountable for deal velocity, pricing governance, data quality, and revenue integrity across Salesforce and Workday, acting as the single point of ownership for getting deals over the line efficiently and correctly. The role acts as the operational counterpart to Product, with Product retaining authority to override or approve exceptions where required.
** Key Responsibilities
**** 1. End-to-End Deal Ownership
*** Own the full deal lifecycle from opportunity support through contract issuance and onboarding handover.
* Ensure all deals comply with Product-defined pricing, financial models, and commercial policies.
* Act as the escalation point for complex, high-value, or non-standard deals.
* Ensure deals meet Apex’s commercial, operational, and compliance standards before Won.
** 2. Commercial Operations (Deal Administration)
*** Lead the team responsible for client data readiness, entity validation, billing and tax accuracy, and disclosures.
* Ensure Salesforce records are complete, accurate, and compliant for downstream systems (Workday).
* Eliminate onboarding and billing delays caused by missing or incorrect upstream data.
** 3. Deal Desk (Pricing & Commercial Strategy)
*** Own pricing governance, review of applied discount policy, margin thresholds, and commercial approval frameworks.
* Approve deals that are compliant with established price books, discount thresholds, and margin tolerances.
* Provide strategic pricing guidance to Sales on complex or high-impact opportunities.
* Ensure pricing decisions align with Apex’s revenue and growth strategy.
** 4. Process, Controls & Governance
*** Define and enforce “Contract Ready” and “Onboarding Ready” stage gates.
* Establish SLAs, approval workflows, and quality controls across the deal process.
* Partner with Product, Legal, Finance, Tax, and…