FinCrime Senior Investigator

Venga Europe S. L. is a fast-growing crypto-asset service provider based in Spain, currently in the process of obtaining a MiCA license. We operate in a dynamic, highly regulated environment, bridging compliance excellence with technological innovation. Our team is international, ambitious, and focused on building compliant crypto‑financial services in Europe.

We are looking for an AML Operations Lead to run Venga’s day‑to‑day Financial Crime Operations, reporting directly to the MLRO and the CCO. Our new team‑member will need to be able to detect, investigate and report on complex money laundering and fraud cases, lead a team of analysts, own investigations, perform on‑chain tracing, create Suspicious Activity Reports and drive operational excellence through KPIs, QA, reporting, and continuous system improvements.

This is a unique opportunity to sit at the intersection of Compliance, Risk, Operations, and Product, helping shape how Venga detects and mitigates financial crime in a fast‑moving crypto environment.

• Lead AML & Fraud Operations: detect and investigate complex ML patterns, detect fraud, manage daily queues, priorities, SLAs, escalations, and backlog performance across monitoring, screening, fraud workflows, and investigations.
• Investigations (incl. on‑chain tracing): conduct and oversee complex cases involving transaction monitoring alerts, sanctions matches, fraud patterns and anomalies, including blockchain tracing (exposure analysis, typologies, pass‑through behavior).
• Draft internal reports on suspicious transactions and reply to third‑party requirements related to internal investigations on AML and fraud.
• Sanctions: identify and update the internal database on sanctioned jurisdictions and individuals and apply proper controls.
• People leadership: coach, train, and develop the team; run calibrations; ensure decision consistency and continuous improvement.
• Operational reporting and KPIs: own weekly/monthly reporting to MLRO/CCO and leadership, including trend insights, productivity, quality metrics, and risk themes.
• Quality Assurance (QA): build and run a QA framework for alert reviews and investigations (sampling, defect taxonomy, feedback loops, coaching).
• Controls and detection tuning: design and improve operational controls; fine‑tune alerting systems (thresholds, rules/scenarios, prioritization, segmentation) to reduce false positives while protecting detection outcomes.
• Work with Product and Engineering to improve the AML analytic tools and case management system: translate operational needs into requirements, support testing, validate releases, and measure the impact of changes post‑deployment.
• Vendor/tooling collaboration (as needed): partner with external tooling providers (screening, TM, blockchain analytics, fraud tools) to improve performance and coverage.
• Audit‑ready documentation: ensure investigations and operational decisions are fully documented and defensible; support audits/regulatory requests with clear evidence and structured extracts.

• 5+ years experience in financial crime operations (AML/CTF, sanctions, transaction monitoring and/or fraud), ideally in fintech, payments, or crypto/virtual assets service providers.
• 1–2+ years leading a team (people management, coaching, performance management, queue ownership).
• Understanding of regulatory frameworks and industry standards related to anti‑financial crime initiatives (e.g., AML, KYC, sanctions).
• Proven experience with investigations, ideally including on‑chain / blockchain analysis and crypto typologies.
• Demonstrated track record in building controls and improving detection systems: rule/scenario tuning, alert optimization, effectiveness testing, and continuous improvement cycles.
• Strong analytical mindset and comfort with KPIs, dashboards, and operational metrics.
• Strong stakeholder skills and experience working cross‑functionally with Product/Tech (requirements, prioritization, rollout validation).
• Excellent written communication: able to produce clear investigative narratives and audit‑ready documentation.
• Proactive, structured, and comfortable in a…