KYC Analyst

Job Summary

As a KYC Analyst, you will daily execute operational KYC processes while maintaining compliance with regulations and adherence to SLAs. Responsibilities include onboarding new clients, performing periodic reviews, updating and remediating existing KYCs. You will be in daily contact with business teams, compliance, and other operational teams.

• Daily Operations
  • Process new onboarding client KYC.
  • Conduct periodic reviews and update customer records, escalating suspicious or complex cases.
  • Remediate potential customer data gaps.
  • Perform KYC ticketing support.
• KYC Knowledge Sharing
  • Assess and manage customer‑related risks by implementing rigorous KYC controls and recommend corrective actions or mitigations for identified risks.
  • Take responsibility for updating operating processes as needed and address knowledge gaps within the team through targeted training, support, and onboarding of new team members.
  • Share KYC knowledge with other teams, particularly the Go‑to‑Market team, to foster alignment and understanding across the organization and streamline collaboration and operations.

Experience and Background

• 2-3 years of experience in KYC/KYB operations, compliance, or banking back‑office.
• KYB (business onboarding) is mandatory.
• Ideally previous experience in Fintech
  .
• Certifications such as CAMS or equivalent is a plus.

Core Competencies

• Knowledge of KYC/AML‑FT regulations and evolving compliance requirements.
• Rigour and process‑oriented approach with attention to detail.
• Customer‑centric mindset while maintaining regulatory compliance.
• Problem‑solving skills with ability to escalate appropriately.
• Excellent organization to manage multiple different cases and meet SLAs.
• Comfortable working in a fast‑paced environment, managing stress, and prioritizing competing cases.

Communication

• Fluent in English, French or Spanish is a plus.
• Strong written and oral communication.

Critical Success Factors

• Quality focus
  :
  Ability to maintain high standards while meeting SLAs.
• Adaptability
  :
  Comfortable with evolving regulations and processes.
• Collaborative approach
  :
  Effective coordination with Go‑to‑Market, Product, and Compliance teams.
• Continuous learning
  :
  Proactive in staying updated on regulatory changes.

• Flexible on‑site policy: 4 days per month remote (non‑accumulative) and 3 full weeks remote per year (non‑consecutive).
• Lunch 60% funded by Spendesk (Swile Card).
• Alan Premium health insurance.
• A Gymlib pass to let off steam after a productive day at work.
• Access to Moka.care for emotional and mental health wellbeing.
• Latest Apple equipment.
• Great office snacks to fuel your day.
• A positive team to work with daily!