General Manager - 5* Hotel

We are seeking an experienced and visionary General Manager (GM) to lead the operations of our luxury 5-star hotel in Barcelona. The GM will be responsible for ensuring the highest levels of guest satisfaction, driving financial performance, and maintaining the property’s outstanding reputation in the market. This role requires exceptional leadership, strategic thinking, and operational expertise within the luxury hospitality sector.

Key Responsibilities
:

• Oversee all hotel operations, ensuring alignment with the brand’s high standards of luxury, service, and guest experience.
• Lead, inspire, and manage department heads and hotel staff, fostering a culture of excellence, teamwork, and continuous improvement.
• Set and execute the hotel’s strategic goals, ensuring alignment with corporate objectives and market trends.
• Ensure the seamless day-to-day functioning of all departments.
• Drive operational excellence by identifying areas for improvement in efficiency, cost management, and service delivery.
• Foster a positive and productive working environment with a focus on employee engagement, satisfaction, and retention.

Key Qualifications
:

• Bachelor’s or Master’s degree in Hospitality Management, Business Administration, or a related field.
• At least 5 years in a General Manager or senior leadership role within a 5-star property.
• Strong understanding of the Barcelona market and local hospitality landscape.
• Exceptional leadership and communication skills, with the ability to inspire and lead a diverse team.
• Fluent in Spanish and English (Other language is a plus).
• A guest-centric mindset with an eye for detail and innovation.
• Ability to work under pressure, prioritize tasks, and deliver results in a fast-paced environment.

This role offers an exciting opportunity to lead a premier property in Barcelona’s vibrant hospitality sector, delivering exceptional service and guest experiences while driving business growth.