Night Audit

As the world’s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the Inter Continental® brand.

Es posible que un gran número de candidatos se presenten a este puesto, así que asegúrese de enviar su CV y su solicitud lo antes posible.
Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.
Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience.
If you’d like to embrace a wider world of experiences and opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.
What’s the Job?
As a Night Audit, you’ll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. You’ll also create the warm atmosphere that makes our guests feel at home in any location.
Reports to the Front Office Manager.
Your day-to-day
Be the warm welcome that kicks off a memorable guest experience!
Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay.
Conduct routine inspections of the hotel grounds and take immediate actions to correct any deficiencies.
Provide cross-functional support by assisting other departments as required, promoting a collaborative and seamless guest experience.
Stay one step ahead of guests’ needs – record and act on their preferences, and handle their messages, requests, questions and concerns.
Handle cash and credit transactions.
Oversee night audit function and preparation of daily financial reports. Work closely with our finance team to ensure the auditing and reporting process has a high level of detail overnight.
Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and loop in management when necessary.
Stay safe all the time. Following our safety procedures, you’ll report all incidents and wear any protective gear needed.
Take pride in your appearance and place as a brand ambassador.
Always know what events and activities are on the day’s schedule.
What We Need From You
Bachelor’s degree in hospitality or related field.
3+ years’ experience working in Front Office department.
Must be fluent in Spanish and English. French will be highly valuable.
Proactive, positive, energetic, dynamic, emphatic, team-worker and with passion for service.
What To Expect From Us
Competitive salary.
Discounted international room rates.
Employee recognition programmes.
Training programmes and access to IHG’s training tool.
Meals whilst on duty.
Uniform and laundry service.
At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. xiphteb Start your journey with us today.