Luxury Event Rooms Coordinator

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"I joined as a server on the catering staff. Thanks to Hyatt's training and support, I now oversee a brilliant team that helps brings events to life."

At Grand Hyatt Barcelona, one of the city’s newest and most prestigious luxury landmarks, we are looking for a passionate, organized, and service-driven Event Rooms Coordinator to join our Events team.

As an Event Rooms Coordinator, you will play a key role in ensuring the successful planning and coordination of accommodation arrangements for groups, meetings, conferences, and events hosted at the hotel. You will be the main point of contact for all room-related requirements once a group is confirmed, ensuring every detail is accurately managed and delivered in line with Hyatt’s standards of excellence.

If you thrive in a fast-paced luxury environment, enjoy working across multiple departments, and take pride in delivering exceptional guest experiences, this is an exciting opportunity to grow your career within a world-class hospitality brand.

As an Event Rooms Coordinator at Grand Hyatt Barcelona, you are an ambassador of the Hyatt brand, responsible for the planning, coordination, and management of accommodation arrangements for groups and events hosted at the hotel.

This is an operational full-time position (40 hours per week) offered on a permanent contract, with a schedule aligned to business needs and key group arrival and departure periods.

You will work closely with Reservations, Front Office, Housekeeping, Revenue, Finance, Sales, and Events teams to ensure seamless operations and an outstanding guest experience.

The Event Rooms Coordinator is responsible for coordinating all accommodation-related aspects of assigned groups, ensuring room arrangements are managed accurately and efficiently in line with client expectations, contractual agreements, and Hyatt brand standards. Responsibilities include, but are not limited to:

• Acting as the main point of contact for clients regarding all accommodation-related requirements from group confirmation through post-stay follow-up.
• Managing group room blocks, rooming lists, reservations, amendments, cancellations, extensions, and accommodation changes throughout the planning process.
• Coordinating VIP guests, upgrades, amenities, accessibility requirements, and special accommodation requests.
• Monitoring room block pickup and availability, proactively communicating risks, changes, and opportunities to relevant teams.
• Coordinating closely with Reservations, Front Office, Housekeeping, Revenue, Finance, and Events teams to ensure seamless accommodation operations.
• Managing group arrivals and departures, including check-in procedures, key distribution, hospitality desks, luggage arrangements, and operational requirements.
• Ensuring room rates, billing instructions, payment arrangements, and contractual conditions are accurately reflected in hotel systems.
• Supporting revenue optimization through upgrades, room extensions, and additional room-night opportunities when appropriate.
• Managing last-minute changes and operational challenges with professionalism and a solutions-oriented mindset.
• Completing post-stay follow-up, including billing accuracy, outstanding accommodation matters, and guest feedback.

• Previous experience in group reservations, rooms coordination, event planning, front office, reservations, or hotel operations is highly preferred.
• Experience in luxury hospitality or a similar high-service environment is highly preferred.
• Strong organizational and time-management skills, with excellent attention to detail and accuracy.
• Ability to manage multiple groups and room blocks…