Technical Specialist

Vacuum Automation Application Technician (internally referred to as Application Engineer) for Spain & Portugal Location

Barcelona, Spain

Permanent

At Piab Group, we improve our customers’ productivity, sustainability, and safety by evolving industrial automation – something we have been doing since 1951. We believe in an automated world where no resources are wasted, and no humans are injured. With annual sales of around SEK 3 billion and more than 1,400 employees, Piab is a global organisation serving customers in over 100 countries through a broad network of subsidiaries and partners.

Piab serves a wide range of industries, including e-commerce logistics, food & beverage, pharmaceuticals, and automotive, by providing innovative vacuum automation solutions tailored to each sector.

• Work with practical, real-life industrial applications in automation and vacuum handling.
• Receive full training on our products, tools, and typical applications.
• Be part of a team that values pragmatism, safety, and reliability as much as innovation.
• Have opportunities to grow your responsibilities over time (projects, training others, specialisation).
• Work in an international group with long-term, stable ownership and a focus on sustainability and people.
• Join a solid, hands‑on technical role with room to grow.

In this role, you support our customers and sales team in Spain and Portugal in choosing, sizing, and optimising Piab vacuum automation solutions while being in constant communication with them.

You are the technical point of contact on the field: in contact with customers, you understand their machines and processes, discuss their needs with engineers, operators and buyers, sometimes visiting customer sites, and then propose appropriate solutions using our tools and guidelines, and help with troubleshooting and installations. You work closely with the sales team and more senior engineers, and you receive support and training to grow in the role.

This position is ideal for someone with experience as a technical support of industrial products/components, or as an industrial maintenance technician, field service technician, or similar, who wants to move into an application/customer‑facing role while staying close to technology and the shop floor.

You will:

• Build and maintain professional relationships with customers, acting as their main technical contact and day‑to‑day communicator.
• Visit production lines to understand how parts are handled and what the constraints are (speed, weight, environment, safety).
• Identify customer needs and propose suitable Piab Group products and solutions (suction cups, pumps/ejectors, grippers, etc.) using our selection tools and training.
• Perform sizing and calculations of Piab products based on the customer's needs.
• Provide onsite technical supervision and support at customer locations, including troubleshooting and system optimisation
• Communicate clearly with different customer contacts.

You will:

• Work closely with the sales team to suggest solutions for customer projects.
• Use Salesforce CRM to record key customer interactions and opportunities.
• Respond to technical inquiries by phone or email, occasionally providing indicative pricing and delivery information.
• Participate in internal and external training sessions to build your knowledge of vacuum automation.
• Support product and application trainings for colleagues, distributors, or customers (once comfortable).
• Conduct tests and trials in the internal laboratory, or at the customer site, when needed, to validate concepts and support projects