Process Control Specialist​/Logistics Analyst, European Flow Team; ECFT

Process Control Specialist/ Logistics Analyst, European Central Flow Team (ECFT)

Shape the future of global e-commerce as a Process Control Specialist (PCS) at Amazon's European Central Flow Team, where you'll orchestrate millions of daily orders and innovate advanced fulfilment solutions! We’re busy revolutionizing how the world shops supporting a vast network of Fulfilment Centres (FCs) operating 24/7 worldwide. As the primary escalation point for our warehouses and the crucial link between millions of daily orders and our dedicated Amazon Associates, the PCS ensures seamless fulfilment operations.

• Master Amazon's proprietary flow management tools and processes, becoming the go-to for seamless FC operations interface
• Innovate and implement metrics, conducting thorough analyses to uncover optimization opportunities, then design and champion scalable, standardized solutions
• Cultivate cross-functional partnerships, translating complex concepts into accessible insights for stakeholders across all organizational levels
• Own and influence critical performance indicators, including customer promise attainment, flow planning adherence, and site-specific KPIs
• Teach peers and customers with knowledge-sharing initiatives, developing and delivering impactful training programs to elevate team capabilities and operational excellence

In our European Central Flow Team offices in sunny Barcelona, as a Process Control Specialist, you’ll play a crucial role in optimizing operations in our Fulfilment Centres across Europe. Here’s what you can expect:

• Begin your day with a shift handover, understanding the current network status, what are the forecasted volumes and capacities and any possible events that might impact these forecasts
• Catch-up with the teams on site (in the Fulfilment Centres) team to align on priorities review key metrics and operational highlights.

• Connect with operations teams across Europe in a collaborative environment.
• Create smart, data-driven plans using our in-house developed tools.
• Fine-tune staffing strategies to optimize workflow.
• Lead real-time decisions that keep our network flowing smoothly.
• Make strategic adjustments as new information comes in.
• Maintain clear communication with stakeholders.

• Share valuable insights and report key performance metrics from your shift, highlighting potential impacts that may affect the upcoming shift.
• Share key updates and recommendations.
• Head home knowing you've made a real impact!

We’re looking for Problem-Solving Excellence! Use your analytical skills to tackle challenging situations, coordinate effective solutions with our supportive team and turn unexpected challenges into opportunities for improvement. And of course, as a collaborative team, share insights and best practices! You'll get to expand your career skillset through a variety of exciting roles that go beyond day-to-day execution. From guiding processes to training colleagues, conducting in-depth analyses, and more, you'll have the opportunity to develop a diverse range of skills.

This position offers a unique chance to grow professionally while making a significant impact across multiple areas of our organization.

• Supportive, inclusive and diverse team culture.
• Clear career progression path and access to Amazon’s internal promotions.
• As you develop your expertise, you'll have the opportunity to lead innovative projects and mentor your peers.
• Schedule options that support work-life balance. Our workdays are 8-hrs, you’ll start off in the Thursday to Monday cohort but as you gain tenure in the department, you’ll have the option to change shifts *:
  Monday to Friday/ Saturday to Wednesday, with Rotating shifts (6:00-14:00 / 14:00-22:00) or Permanent night shift (22:00-6:00).
  
  * based on business needs

The European Central Flow Team (ECFT), a vital component of PE, serves as the beating heart of Amazon's Fulfilment Centres (FCs). We embody the Day 1 spirit, leveraging 24/7 communication and deep expertise to drive continuous innovation, standardization, and improvement across our FC…