Associate Project Management Analyst

Responsibilities

• Associate Project Management Analysts (APMAs) are an integral part of clinical trial delivery, liaising with study teams to improve patients’ lives by bringing new drugs to the market faster.
• Work in the Logistics Team, supporting the project teams by providing support with intervention scheduling for rater training and remediation, device procurement and in partnership with the Project Leader (PL)/Clinical Lead and Global Call Center to ensure customer satisfaction related to assigned projects.
• Demonstrate compliance with established processes and systems related to the job function.
• Seek advice from colleagues and counterparts to enhance knowledge and understanding to improve unclear processes.
• Utilize systems and reports to organize project assignments daily.
• Establish daily activities as urgent, important, or routine to comply with established turnaround timelines outlined within project plans.
• Collaborate with colleagues to define project assignments and appropriate coverage and handover in global working environment.
• Manage escalations to alerts and determine appropriate follow up for Project Leader (PL) or other functions to act upon.
• Coordinate Clinical Specialist and site rater schedules to align meetings for rater training and remediation calls.
• Ensure device procurement and tracking is completed as requested.
• Manage study inboxes to ensure communication is filed appropriately.
• Support risk and issue management process for the department.
• Ensure Department Manager has timely and accurate data on areas including trends, deficiencies, and quality to support better decision-making.
• Contribute to relevant sections of Project Processes and Plans.
• Support project resource allocation discussions within the department.
• Prepare correspondence for project team, site and/or customer stakeholders.
• Attend and participate in department meetings.
• Prepare project status reports and presentation materials for department meetings.
• Coordinate and support onboarding of new Key Project Team Members and system access.
• Comply with corporate and department expectations.

• Associate’s degree or higher (no specific field required), bachelor’s degree a bonus.
• Experience with Trial Master File will be highly valued.
• Experience with Call Center will be highly valued.
• Typically requires 2 years of prior relevant professional experience.
• Requires knowledge of project management principles.
• Communication - strong written and verbal communication skills including excellent command of English language.
• Problem‑solving - critical thinking skills.
• Organization - planning, time management and prioritization skills.
• Prioritization - ability to manage conflicting priorities.
• Quality - attention to detail and accuracy in work.
• Results‑oriented approach to work delivery and output.
• Good software and computer skills, including Microsoft Office applications, including but not limited to, Microsoft Word, Excel, and PowerPoint.
• Collaboration - ability to establish and maintain effective working relationships with coworkers, managers, and clients.
• Cross‑collaboration - ability to work across geographies displaying high awareness and understanding of cultural differences.
• Effective communication - ability to influence without authority.