Customer Relationship Intern Customer Relationship Intern EcoVadis In-person CT, E

Customer Relationship Intern

Eco Vadis In-person - Barcelona, CT, ES 4 months ago

We're looking for a motivated and autonomous candidate to join the Services of Engagement (SEN) team, supporting our growing network of over 125,000 rated companies in maximizing the value of their Eco Vadis subscription. The ideal candidate will have a thirst for knowledge and will be able to develop skills in different areas during the course of their internship with us.

Responsibilities (but not limited to):

• Building and refining internal AI assistants (e.g., Gems), structuring and maintaining knowledge bases, experimenting with tools like NotebookLM, and improving AI-driven workflows through testing, prompt design, and performance analysis
• Creation and translation content to support the team with their clients and communication
• Assist in reporting and pipeline tracking to support performance monitoring
• Support the team with the creation, maintenance, and optimization of workflows/reports & dashboards in Hub Spot/Sales Force
• Support the improvement and management of Marketing campaigns
• Contribute to the creation, maintenance, and updates of the team's internal website
• Help and support developing new processes or suggest ideas to improve the existing
• Other duties as necessary to support other teams within and outside the BU such as Network Growth, Customer Success for example

Eco Vadis is the leading provider of business sustainability ratings. Our solutions are backed by an international team of experts and powerful technology. We analyze data and build sustainability scorecards that give companies actionable insights into their environmental, social and ethical risks. ...