Report Analyst - English speaking - Onsite - MX

Job Title

Report Analyst
- English speaking
- Onsite - MX01

The Report Analyst is responsible for producing accurate and timely operational reporting, analyzing performance trends, and providing actionable insights to support business decisions. The role partners with operations, clients, and support teams to monitor KPIs, identify opportunities for improvement, and drive data-driven decision-making across the business.

Want to be part of an innovative and growing team? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.

If you’re looking to grow and be inspired, as a Report Anaylst onsite in Barcelona you will be part of our team of game-changers who are powering the brands of the future.

This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed.

The Report Analyst is responsible for the development, maintenance, and analysis of operational and business performance reports. This role ensures the accuracy and integrity of data, delivers regular and ad hoc reporting, identifies trends and risks, and provides insights that support operational efficiency, client satisfaction, and strategic objectives.

• Create, maintain, and automate operational and client reporting.
• Analyze performance data and provide actionable insights and recommendations.
• Monitor KPIs, trends, and business metrics across programs and sites.
• Support business reviews, client meetings, and strategic planning with data-driven analysis.
• Ensure data accuracy, consistency, and compliance with reporting standards.
• Partner with Operations, Workforce Management, Quality, and Client Services teams to address reporting needs.
• Identify opportunities for process improvements and reporting automation.
• Develop dashboards and visualizations to improve visibility and decision-making.
• Support forecasting, capacity planning, and performance management activities.

• Native level of English
• Strong analytical and problem-solving skills.
• Advanced Excel skills and experience with BI/reporting tools (Power BI, Tableau, Domo, etc.).
• Ability to interpret complex data and present findings clearly.
• Strong attention to detail and data accuracy.
• Excellent communication and stakeholder management skills.

• Full time 39 hours/week permanent contract:
  Monday to Friday from 08:00 - 17:00
• Salary 25.000 euros gross/year + up to 3.000 euros gross/year in bonus plus private medical insurance,
• Enjoy a fantastic Barcelona office location
• Full paid training about the company and the project you will be working on
• Career development program and specialized courses

At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.

Concentrix is an equal opportunity employer

We’re proudly united as one team, one company, globally. We’re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.

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