Spanish-speaking Customer Service

Puesto: Spanish-speaking Customer Service )
Customer Service/Support

Location:

Barcelona, Spain
Language:  Spanish

Job Description  In this dynamic role you will interface with customers via inbound/outbound calls and/or the Internet. The position is on‑site and provides service support and resolution of routine problems regarding the client’s products and/or services.
Responsibilities   Provide support to the end‑clients and solve accounting related questions with reactivity.
Educate users on how to manage their business better.
Work cross‑functionally with Sales and Product teams.
Ensure best‑in‑class service is given to customers.
Collaborate with multiple teams on a regular basis to build the Customer Success brand across the organization.

Required Qualifications   Proficient or bilingual level of Spanish and advanced English.
Strong communication and customer care skills.
Strong accounting skills and knowledge.
Positive disposition to work in a customer service environment.
On‑site availability.

Preferred Qualifications   Bachelor’s degree in business administration or similar.
Experience in Customer Support for a Fintech.
Experience in accounting.
Benefits   Full‑time 39 hours/week temporary contract (Monday to Friday, 9:00‑18:00).
Competitive salary and performance bonus.
Great office location in Barcelona.
Referral bonus.
Full paid training about the company and the project.

Career development program and specialized courses.
Concentrix is an equal opportunity employer.

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