Norwegian-speaking Customer Support Agent

Are you an empathic person with a passion for helping others? Our client is looking for an Norwegian-speaking Customer Support Advisor to join their team in Spain!
About the company  Our client is a global leader in customer experience management and contact center services, delivering exceptional customer care in over 35 languages. With a diverse team across multiple countries, they provide first-line support and technical assistance for leading international brands in a dynamic and inclusive work environment.
Join a multicultural support team representing a prestigious travel company. You'll be the connection between integral travellers and accommodation providers, ensuring top-tier service and support. Enjoy engaging team activities, training, and personal development in a vibrant and international environment.
What will you do?
Support international travellers by clarifying service and payment inquiries
Communicate with customers and accommodation suppliers via email and phone
Ensure high-quality customer service by identifying and understanding customer needs
Mediate between parties and resolve issues with professionalism
Follow set procedures and accurately log all interactions
Work in a team-oriented environment to ensure service excellence

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