Hungarian and German Speaking B2B Customer Support expert

Are you fluent in Hungarian (native) and German (C1+) and looking for a long-term opportunity in an international company where customer service goes far beyond answering calls?

Our client is a well-established global industrial company with decades of experience and a strong international presence. They are looking for a Customer Service Specialist to join their collaborative team in Sant Cugat del Vallès (Barcelona).

This is a stable, long-term position where you'll work closely with Sales, Engineering, and other international departments, becoming a key contact for B2B customers across the Hungarian and German markets. If you're looking for a role where you can build lasting customer relationships, develop your expertise, and grow within an international organization, this could be the perfect next step for you.

Your responsibilities:

Manage and support a portfolio of B2B customers, ensuring an outstanding customer experience

Process quotations, orders, and customer requests from start to finish

Coordinate closely with Sales, Engineering, and Field Service teams to provide tailored customer solutions

Handle customer inquiries and resolve issues in a professional and solution-oriented manner

Manage complaints and maintain accurate documentation through CRM and SAP systems

Follow up on quotations and open orders to ensure smooth communication and customer satisfaction

Support commercial campaigns and sales initiatives

Build and maintain long-term relationships with business customers while delivering high-quality service

What we're looking for:

Native-level Hungarian (mandatory)

German C1 or higher (mandatory)

Minimum 3 years of professional experience in Customer Service

Experience in a B2B environment is highly valued

Completed commercial or technical education

Strong communication, negotiation, and relationship-building skills

Structured, proactive, and solution-oriented working style

Good MS Office skills

Experience with SAP, CRM, PLM, or similar systems

Already based in Spain (ideally Barcelona or the surrounding area) and able to work from the office in Sant Cugat under a hybrid model

What's in for you?

€30, gross annual salary

Hybrid working model

Private health insurance (ADESLAS)

Lunch allowance (Cobee)

Modern office in Sant Cugat del Vallès, just 25 minutes from Barcelona city center by train

Comprehensive onboarding and continuous professional training

A stable, long-term position within a globally established company

Excellent opportunities for professional development and internal career growth

A collaborative international work environment where you'll work closely with Sales, Engineering, and Customer Success teams

About the Company:

Our client is a globally recognized leader in the industrial manufacturing sector, supplying innovative solutions to customers across a wide range of industries. With decades of experience, a strong international presence, and a commitment to quality and innovation, the company has built a reputation as a trusted partner for businesses around the world.

Joining this team means becoming part of an international organization that values collaboration, continuous learning, and long-term career development. Employees are empowered to take ownership of their work, contribute to meaningful projects, and grow within a supportive and people-focused environment.

Interested?
Not the right fit for you? Feel free to share this opportunity with someone in your network who might be interested.

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