EMEA Tier 1 SaaS Support Specialist

A leading software provider in Barcelona is looking for a Tier 1 Support Agent to be the first point of contact for customers, providing exceptional support. The ideal candidate will have over 3 years of experience in a technical support environment, strong communication skills, and a commitment to customer satisfaction.

This role offers a rotating shift and includes responsibilities like troubleshooting technical issues, documenting interactions, and contributing to user manuals. Competitive salary, flexible schedule, and career advancement are included.
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