ERP Manager of Legacy System

Department:
Information Technology

Full-time or Part-time:
Full-Time

Job Type: Employee

Shift: Remote

Accelerate the possible by joining a winning Amcor team that’s transforming the packaging industry and improving lives around the world.

At Amcor, we unpack possibility through our innovative and responsible packaging to provide solutions that benefit our customers, our people and our planet. More than 10,000 consumers worldwide encounter our products every second and rely on us for safe access to food, medicine and other goods. We value their trust by making safety our guiding principle. It’s our core value and integral to how we do business.

Beyond this core principle, our shared values and behaviors unite us as we work together to elevate customers, shape lives and protect the future. We champion our customers and help them succeed. We play to win – adapting quickly in an ever changing world – and make smart choices to safeguard our business, our communities and the people we serve for generations to come.

And we invest in our world-class team, empowering our colleagues to unpack their potential, because we believe when our people grow, so does our business.

The ERP Manager is responsible for delivering all ERP services and SLAs for the Business Groups (usually present in multiple countries), governing the relationship with them across the spectrum of ERP systems. Main responsibilities include:

• Interfacing with business management within the EMEA perimeter and provides regular update on performance and results of ERP service delivery. It also provides direct management and guidance to the ERP
• Business Analysts and ERP Support Technicians within the several countries which includes direct responsibility for ERP systems, service levels and performance.
• Ensuring robust and reliable service delivery process, consistency across the full perimeter, alignment with the wider IT organisation, particularly with the other countries within EMEA and collaboration with Business Groups (BG) and other non-IT organisations.
• Build and maintain strong relationships with business leaders (internal customers) to structure the ERP technology’s contribution to the corporation. Provide guidance and counsel to executives in the examination and definition of objectives for existing or proposed systems and in the design of improved ERP and associated business systems.
• Closely collaborate with regional ERP teams ensuring standardization and best practices are agreed and adhered to.
• Collaborate with Global Strategic Applications, Global Data and Analytics, Global Risk Management in the area of responsibility
• Manage team of ERP Analysts and Support Technicians.
• Develop and energize multi-discipline, high-performance regional teams.

ERP Manager is part of the EMEA Senior Management Operations Team discussing and deciding different aspects of IT matters for the region following the IT strategy and company vision

• Responsible for leading, coaching and managing the ERP Team across the region.
• Team size between 3 to 10, some being contractors and third party providers so includes managing the external contractors and service providers.
• Create a consolidated portfolio of the Legacy ERP Systems (which include Pro Alpha, ASIS, ABAS, Infor Brain, Silver CS, Access, QAD, Softlab and Mida across multiple European countries) to improve visibility, understanding, compliance and risk mitigation.
• Build robust and close business relations with local business leads and third party providers to ensure a secure support environment.
• Management and Delivery of Customer Service Level Agreements.
• Regular engagement and proactive management with Business Stakeholders (Plant General Managers, BG/BU Managers, Directors and Finance Managers).
• Leads prioritization of IT initiatives based on organization(s) needs/strategy, IT workload and budget
• This role forms part of Amcor’s operations in EMEA region which includes in total 100+ Manufacturing Plants and Shared Service Offices.
• Travel requirements: this role is also expected to travel to the other countries/sites within the Region.
• Multiple language skills a distinct…