Partner Support Rep; EN​/NL ES4

As a Partner Support Representative in our team, you will:

• Provide Basic SEO optimization recommendations KW gap analysis & partner onsite search recommendations
• Content auditing - 1st pass review of Online audit results. Prepare presentation to DBD with key takeaways and actions needed for a given partner. Quality checks & feedback to audit agency as required
• Highlighting key gaps on partner site and sharing partner level optimization report
• Content best practice sharing & training to partners
• Syndication partner onboarding process
• Bug identification/ ‘content gap’/delivery delay /feedback to internal teams
• Monitor use of etail toolkit execution & drive timely NPI execution
• 1st line support for content queries
• Local language translation checks on content and KW
• Track improvements and optimizations – provide ROI estimations
• Ratings & Reviews - map current landscape, best practice sharing
• Partner KPI dashboard review
• KPI, Performance analysis and optimization recommendations
• Follow up on KPI reporting from partners regarding digital marketing execution
• Track overall digital business plan execution as requested

• Native or proficient in required language with advanced English
• University degree in marketing, ecommerce, business administration preferred but other degrees will be considered
• Minimum one year of related Online sales and/or digital content management experience
• Excellent negotiation, management, and strong communication skills (verbal & written) including excellent presentation skills
• Good computing literacy (Windows, Office, etc.) (Required)
• Drive to work toward goal achievement using negotiation, teamwork/collaboration, motivation and time/work prioritization

• Medium level of expertise in eMerchandising techniques and web analytics
• Past Digital Marketing and SEO working experience

• Friends hunting (referral) bonus
• Great office location in Barcelona
• Full paid training about the company and the project you will be working on
• Career development program and specialized courses
• Opportunities for a career abroad through the International Mobility Program