Sales Support FM

At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. As the world’s leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the future of our industry. We are a business-to-business company, serving the entire food sector, from the cocoa bean to the finest chocolate product. We are a company with a purpose, we believe in doing well by doing good and reinvesting in the communities we operate.

We have a long-standing commitment to sustainability and our goal is to shape a sustainable cocoa and chocolate future. We are headquartered in Zurich, and have more than 12,000 passionate Employees working in more than 40 countries worldwide. We are very proud of who we are and what we do. And of course, we are always looking for talented people to help us have a positive impact on our industry and beyond!

We are looking for Sales Support FM in Spain for Barcelona.

The Sales Support manages the day-to-day administrative activities of the sales team so that the organization's sales force is effectively supported, and all sales transactions are processed efficiently, accurately and economically. Supports either the Global or Regional Account Managers depending on business needs. The incumbent is responsible to address customer needs and questions and work with Barry Callebaut resources to ensure timely follow-up.

• Answer and filter general calls and commercial enquiries (prospects…)
• Inform sales team on sales inquiries / requests
• NPI request
• Maintaining Salesforce updated for the commercial team
• Create new customers (New Customer Introduction)
• Samples request / KL / Catalogues
• Support commercial negotiations with the agreement of Sales (when they are not available…)

• Official presentations supervised by Sales Manager

• Apply and respect the process and directions coming from Sales manager FM
• Inform Sales manager FM from any anomaly
• Welcome and train new employees

• Organize commercial meetings and webinars as well as follow up marketing actions.

• Diploma / Bachelor Degree in a technical/commercial subject or equivalent
• Experience in a Sales Environment
• Proficient in MS Office Suite
• Excellent organizational and communication skills

At Barry Callebaut, we are committed to Diversity & Inclusion. United by our strong values, we thrive on the diversity of who we are, where we come from, what we’ve experienced and how we think. We are committed to nurturing an inclusive environment where people can truly be themselves, grow to their full potential and feel they belong. #oneBC - Diverse People, Sustainable Growth.