Junior Account Manager Long Tail - France

Perk, formerly Travel Perk, offers an intelligent platform for travel and spend management that automates everything from travel bookings to expense processing, freeing teams to focus on real impact.

We are looking for a customer‑focused and results‑driven professional to join our Account Management Team. As a Junior Account Manager, you will play a key role in driving customer satisfaction, retention, growth, and margin across an existing portfolio of accounts.

In this role you will manage a portfolio of long‑tail (LT) customers across the French market, helping clients maximise the value they receive from Perk while identifying opportunities to expand their business with us.

• Own and manage a portfolio of long‑tail customers across the French market.
• Build strong relationships with key stakeholders and decision‑makers responsible for their company’s travel program.
• Develop a deep understanding of your customers’ businesses and proactively identify opportunities to improve their experience with Perk.
• Drive account growth by identifying and securing upsell, cross‑sell, and expansion opportunities.
• Become a trusted advisor and product expert, consistently meeting or exceeding quarterly growth targets.
• Leverage data and analytics to deliver impactful business reviews, reports, and presentations to stakeholders.
• Identify recurring customer challenges and proactively develop long‑term solutions.
• Act as a key liaison between customers and internal teams to ensure a seamless customer experience and successful product adoption.
• Effectively prioritise activities and manage your portfolio to maximise commercial impact.

• Native or near‑native French proficiency (spoken and written) and fluent English is required.
• Previous experience in Account Management, Customer Success, or a similar customer‑facing commercial role.
• Strong communication, presentation, and relationship‑building skills.
• Ability to engage confidently with stakeholders across different levels of an organisation.
• Strong prioritisation, organisation, and time‑management skills.
• Commercial mindset with a proven ability to drive growth while maintaining high customer satisfaction.
• Analytical skills with the ability to translate data into actionable business insights and recommendations.
• Self‑motivated, proactive, and comfortable managing a high‑volume portfolio.
• Experience in SaaS, technology, or travel‑tech environments is highly preferred.

• Competitive compensation and equity ownership in Perk.
• Generous vacation days plus public holidays.
• Choice of private healthcare or gym allowance.
• Life Insurance protection for you and your loved ones.
• Unforgettable Perk events, including our spectacular annual summer party.
• Spring Health wellbeing partner offering therapy and coaching sessions.
• Flexible compensation plan.
• 17 weeks’ paid parental leave during your child’s first year.
• 16 paid hours per year to volunteer for charitable causes.
• Up to 20 work‑from‑anywhere days per year.
• In‑real‑life English, Spanish, and Catalan lessons.
• Fully paid four‑week sabbatical after 5 years.
• Relocation support to one of our hubs.

• Talent Acquisition Interview – 30 minutes Virtual.
• Assessment Interview – 60 minutes In‑person.
• Values interview – 30 minutes Virtual.

AI is embedded in how we work across every function. The tools you’ll use day‑to‑day are AI‑enabled, enabling you to research, prioritise accounts, draft outreach, handle customer interactions, and synthesise information more quickly. We expect you to be curious about AI, to use it wisely, and to balance it with your own expertise.

At Perk we take an IRL‑first approach – our team works together in person three days a week. This role requires you to be based within commuting distance of our hubs. We believe in the value of in‑person collaboration for connectivity, productivity, and creativity.

For certain roles we can help with relocation from anywhere in the world. English is the official language at the office. Please submit your resume in English if you choose to apply.

Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that. We’re an equal‑opportunity employer, which means you’re welcome at Perk regardless of how you look, where you’re from, or anything else that makes you, well, you.

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