Senior Account Manager – Revenue Pharma

Role Objective

Own and grow a portfolio of strategic accounts in Spain with a clear mandate:

• Drive revenue growth through cross‑selling and upselling
• Build strong client trust and long‑term partnerships
• Generate new business opportunities within and outside existing accounts

This is a commercial role, not a coordination role.

• Revenue Growth Ownership
  • Deliver €10M+ annual revenue target
  • Expand existing accounts (minimum 30% growth contribution)
  • Drive consistent deal closure across the year
• Cross‑Selling & Account Expansion (Core Focus)
  • Identify and execute cross‑sell opportunities across:
    • IT staffing (priority)
    • SOW/projects
    • Consulting
  • Increase service penetration within key accounts
  • Develop multi‑level relationships within client organisations
• Client Relationship & Trust Building
  • Build strong, credible relationships with key stakeholders
  • Act as a trusted advisor, not just a supplier
  • Address trust gaps and reinforce delivery credibility
• Deal Ownership & Negotiation
  • Lead commercial discussions and negotiations
  • Ensure profitable deal structures
  • Balance growth with margin protection
• Delivery Ownership
  • Own end‑to‑end client success
  • Ensure quality delivery with internal teams
  • Take accountability for client satisfaction and retention

• Experience
  • 5+ years in sales / account management (IT services / staffing)
  • Proven track record in:
    
    Revenue growth Cross‑selling New business acquisition
• Must‑Have Skills
  • Strong commercial mindset
  • Negotiation and closing ability
  • Ability to operate in MSP / VMS environments
  • Understanding of pharma / enterprise clients
• Personality
  • Charismatic and confident
  • Relationship builder with strong presence
  • Results‑driven and proactive
  • Able to build trust quickly
  • Balanced: farmer (relationship) + hunter (growth)