Sales Development Representative, Romanian Speaker – Google Ads Products

Responsibilities

• Make outbound customer calls to promote and sell services.
• Create, maintain, and update a customer database with complete information.
• Consolidate and build the customer base.
• Record outbound call history and customer responses in detail.
• Ensure consistent customer follow-up.
• Monitor competitors’ products or services and develop selling strategies.
• Handle customer needs and inquiries.

• Language
  
  Skills:
  
  C2 level of Romanian. Good level of English (oral and written).
• Experience:
  
  14 months sales experience and customer interaction. Ability to learn and adapt quickly.
• Able to perform tasks independently with some supervision.
• CRM
  
  Skills:
  
  proficient CRM experience, comfortable with using CRM software to track customer interactions and assist in sales processes.
• Communication
  
  Skills:
  
  solid communication skills, able to convey messages clearly, participate in meaningful conversations, and contribute to team efforts.
• Business Acumen: solid business acumen, able to understand business principles and contribute to operational improvements.
• Personal
  
  Skills:
  
  Proactive and motivated. A customer-oriented team player.
• Romania Market Knowledge: understanding of the Romanian business culture. Knowledge of regional differences within Poland, recognizing the particularities of each area to tailor sales strategies.
• Familiarity with the key sectors of the Romanian economy, identifying business opportunities and understanding the specific needs of each industry.
• Romanian Communication: ability to communicate with Romanian professionals, both in formal and informal settings, adapting the communication style to the context and the interlocutor.
• Understanding of the nuances of Romanian business language, using appropriate terminology and avoiding cultural misunderstandings.
• Romanian Legal Knowledge: basic knowledge of Romanian business regulations and data privacy laws.

• Process Excellence:
  Systematically improving organizational processes to enhance efficiency, effectiveness, and quality.
• Collaboration:
  
  Working effectively with others, sharing ideas and resources to achieve common goals.
• Communication:
  Exchanging information, ideas, and messages between individuals or groups through various channels and mediums.
• Emotional Intelligence:
  Understanding and managing one's own emotions and the emotions of others to foster positive relationships and enhance the impact of actions.
• Open Mindedness:
  Considering and appreciating diverse perspectives and ideas, fostering collaboration.
• Critical Thinking:
  Evaluating information and arguments, leading to informed and effective decisions based on data insights.
• Solution Orientation:
  Approaching problems and challenges with a focus on finding practical and effective solutions.
• Entrepreneurship:
  Having a mindset characterized by innovation, creativity, risk‑taking, and a proactive approach to problem‑solving and opportunity identification.