Warehouse Operations Manager F​/M

Puesto: Warehouse Operations Manager F/M )
About the Team  You will join the JD Logistics Operations team, where collaboration, ownership, innovation, and continuous improvement are at the heart of everything we do. As a Warehouse Manager, you will lead all warehouse operations, ensuring efficient receiving, storage, inventory management, and order fulfillment while maintaining the highest standards of safety, operational excellence, and productivity.

Key Responsibilities   Develop warehouse strategies aligned with the company's business objectives.
Design warehouse operational standards, annual operating plans, and management systems.
Plan warehouse layouts and equipment configurations.
Drive warehouse standardization, digital transformation, and smart warehouse initiatives to continuously improve operational efficiency.
Oversee all warehouse activities, including receiving, storage, inventory control, cycle counting, picking, packing, and order fulfillment.
Monitor key operational KPIs, including inventory accuracy, stock turnover, productivity, and service performance.
Optimize workflows, warehouse processes, and resource allocation to improve operational efficiency while reducing errors and inventory losses.
Analyze warehouse cost structures, including labor, equipment, and facility utilization.
Develop and implement cost optimization initiatives without compromising operational quality.
Promote process improvements, Lean methodologies, and warehouse automation solutions.
Monitor labor productivity and warehouse space utilization to continuously improve operational performance.
Recruit, coach, develop, and manage warehouse teams.
Foster a high-performance culture focused on accountability, engagement, and continuous learning.
Build effective organizational structures to support business growth.
Ensure full compliance with Health & Safety regulations and company policies.
Manage operational risks, business continuity, emergency situations, and incident response to maintain a safe working environment.
Partner closely with Transportation, Commercial, Customer Service, Engineering, and Supply Chain teams to optimize end-to-end operations.
Coordinate cross-functional initiatives to improve operational performance and customer satisfaction.
Gather customer feedback and translate insights into continuous warehouse service improvements.
Support business growth by enhancing operational competitiveness and service quality.
Qualifications   Bachelor's or Master's degree in Supply Chain Management, Logistics, Business Administration, Engineering, or a related field.
Minimum 5 years of warehouse management experience, including at least 2 years in a supervisory or leadership role.
Proven experience managing Warehouse Management Systems (WMS).
Strong leadership and people management skills with the ability to motivate and develop high-performing teams.
Excellent analytical, organizational, and problem‑solving abilities.
Strong communication and stakeholder‑management skills.
Fluent in French and English, both written and spoken. Mandarin is considered a strong advantage.
Solid knowledge of Health & Safety regulations and warehouse compliance standards.
Ability to thrive in a fast‑paced, dynamic, and continuously evolving environment.
Previous experience in e‑commerce fulfillment or high‑volume logistics operations would be highly desirable.
Equality & Diversity  At JD Logistics, we are committed to building an inclusive workplace where everyone can thrive. We are proud to be an Equal Opportunity Employer. Employment decisions are made based on qualifications, merit, and business needs, regardless of race, ethnicity, gender, gender identity, sexual orientation, age, disability, religion, or any other characteristic protected by applicable law.

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