Service Support Representative

This iconic Australian brand has stayed true to its original vision: sophisticated femininity, a passion for detail and a love of colour and print. Sisters Nicky and Simone ZIMMERMANN founded their namesake brand in Sydney in 1991.  Early in its evolution, ZIMMERMANN took the bold step of fusing fashion with swimwear and presented it to the world. It immediately found its following with the fashion elite, creating a new point of reference in flattering, feminine and stylish swimwear.

While the swimsuit thrust ZIMMERMANN on to the international stage, it has been its optimistic, feminine and consistently desirable collections across its ready-to-wear and resort that have propelled it to greater global appeal.
We are looking for experienced luxury Client Advisors to join our Los Cabos boutique.
As a Client Advisor with Zimmermann, you will be a passionate brand ambassador, creating lasting memories for our clients. You will demonstrate exceptional client service, brand and product knowledge and relationship building skills to achieve the expectations of Zimmermann's global vision.
Achieving sales targets and store KPI's whilst upholding Zimmermann's brand standards including store and visual presentation, stock and inventory

· To ensure that an exemplary standard of client service is provided to Zimmermann's clientele in line with the brand's global vision.

· Acquire and grow the Zimmermann client database through engaging and maintaining professional client relationships.

· Ensure that a consistently high standard of visual presentation is achieved and reflective of the brand directives.

· Engaging in team training and development initiatives including product and brand knowledge, sustainability, diversity and Work Health Safety.
A passionate brand ambassador who embodies the Zimmermann values

· Ability to cultivate Zimmermann's brand loyalty though positive client interactions.

· Opportunity to grow within an Australian luxury fashion brand with opportunities to work globally.

· This approach also allows for flexibility to account for differing levels of experience and to reward both performance and tenure.
Although the published salary range is a genuine estimate of the intended hourly pay for the role, Zimmermann maintains the discretion to offer compensation outside the specified range.
In addition to hourly pay, Client Advisors are also eligible for commission on all sales.
Our Client Advisor commission structure is designed to motivate and recognize your contributions to both personal and store sales performance. If you have any support or access requirements, we encourage you to advise us at time of application to assist you through the recruitment process