Inbound Sales Team Manager

Inbound Sales Team Manager

Location:

Remote (LATAM)

Working Hours:

U.S. Pacific Time
Compensation:  $1,800 USD per month. Additional bonuses may be available based on performance.

Bullpen Talent is hiring an Inbound Sales Team Manager for a U.S. home renovation company.
The primary responsibility of this role is to build and manage a team of low-cost remote representatives who handle inbound homeowner inquiries and schedule appointments.
Homeowners contact the company directly to:
Request renovation / construction estimates

Schedule appointments

Reschedule appointments

Ask questions about services

Follow up on projects

We are looking for someone who has previously built and managed this type of team.

Responsibilities    Recruit, hire, train, and manage a team of low-cost remote customer service and scheduling representatives

Create processes, scripts, and training materials

Ensure inbound leads are answered quickly and professionally

Monitor team performance and quality

Coach underperforming team members

Maintain strong appointment booking rates

Keep the team motivated, accountable, and productive

Report results and recommend improvements

Requirements    Experience working for a home services company (roofing, remodeling, HVAC, restoration, windows, landscaping, solar, etc.)

Experience building and managing teams of remote customer service, scheduling, or appointment-setting representatives

Experience recruiting and managing lower-cost remote staff

Experience creating processes and training programs

Strong English communication skills

Available during U.S. business hours

Extremely reliable

Ideal Candidate  You have personally built and managed a remote team responsible for handling inbound homeowner inquiries and scheduling appointments.
You know how to find good people, train them quickly, manage performance, and keep a lower-cost remote team operating at a high level.

Compensation:  $1,800 USD per month, plus bonuses after several months of performance.

To Apply  Please tell us:
What type of home services company you worked for

How many people you managed

Where the team was located

How you recruited the team

What results the team achieved