Accounting Support Specialist medical office

Puesto: Accounting Support Specialist for medical office in USA
HYBRID (office in Roma Norte CDMX), full-time | 8:00 AM – 4:00 PM EST
Salary: $1,100-1,300 USD/month

Experience with claims/billing in nursing homes preferred

Job description:

We are hiring an Accounting Support Specialist to support back-office operations for a healthcare organization. This role involves working with insurance information, documentation, and follow-ups to ensure processes run smoothly and accurately.
This position is ideal for someone who is detail-oriented, organized, and comfortable with structured, repetitive work. Prior healthcare experience is helpful but not required.

Key Responsibilities
Review and process healthcare-related documentation
Follow up on outstanding items through online portals and phone calls
Communicate with insurance providers and internal teams
Track open items and ensure timely follow-ups
Maintain accurate notes and documentation in internal systems
Identify issues or missing information and escalate when needed
Follow established procedures and compliance guidelines
Ideal Backgrounds
Candidates with experience in any of the following tend to do well:
Medical administration or healthcare support
Insurance verification or patient services
Medical billing, AR, or claims follow-up
Healthcare call centers or front/back office roles
Administrative, data entry, or operations support roles
Accounting, bookkeeping, or AR support (healthcare a plus)
Direct claims experience is NOT required.
Required Skills & Traits
High attention to detail and accuracy
Strong organizational and follow-up skills
Comfortable with repetitive, process-driven tasks
Clear written and verbal communication
Ability to manage multiple items and deadlines
Comfortable using online systems and portals
Reliable and consistent work habits
Nice to Have
Familiarity with insurance processes (Medicare/Medicaid a plus)
Experience in healthcare or regulated environments
Experience working with documentation-heavy workflows
What Success Looks Like
Tasks are followed up on consistently and documented clearly
Items are resolved within expected timelines
Minimal errors due to strong attention to detail
Reliable execution with limited supervision