Senior Data Engineer Azure Data Operations

Puesto: Senior Data Engineer  Azure Data Operations
Senior Data Engineer – Azure Data Operations
Remote
· Mexico only
· Full-time

We’re looking for a  Senior Data Engineer  to join a Digital Operations team supporting enterprise-scale  Azure Data & Analytics platforms .

This role is focused on  production support, platform reliability, incident management, monitoring, and continuous improvement . You’ll work across engineering, business, and support teams to keep critical data services stable, reliable, and performant while meeting business SLAs.

Responsibilities

Provide  L2/L3 production support  for Azure-based data and analytics platforms.

Investigate and resolve production incidents, critical defects, pipeline failures, and performance issues.

Monitor data pipelines, workflows, platform health, and performance using  Azure monitoring tools .

Perform  Root Cause Analysis (RCA)  and implement corrective and preventive actions.

Ensure reliable execution of critical end-to-end data workflows and business processes.

Support incident response, major incident management, and on-call activities when required.

Identify recurring issues and drive improvements to reduce incidents and improve platform stability.

Collaborate with data engineers, platform teams, product teams, and business stakeholders to resolve operational issues.

Maintain operational documentation, runbooks, incident reports, and knowledge repositories.

Communicate incident status, impact, resolution, and follow-up actions clearly to stakeholders.

Contribute to operational standards and best practices around reliability, observability, and service management.

Requirements

5+ years of experience in Data Engineering or related data platform roles.

Strong hands-on experience supporting  Azure data platforms in production environments .

Hands-on experience with:

Azure Data Factory (ADF)

Azure Databricks

Azure Data Lake Storage (ADLS)

Azure monitoring and observability tools

Proven experience providing  L2/L3 production support  for data platforms.

Experience troubleshooting pipeline failures, data issues, performance problems, and production incidents.

Strong experience performing  Root Cause Analysis (RCA)  and implementing permanent fixes.

Experience working within  SLAs, incident management, and operational processes .

Strong communication and stakeholder management skills, including the ability to communicate technical issues to non-technical stakeholders.

Ability to work effectively across engineering, business, and support teams.

Willingness to participate in  on-call or major incident support  when required.

Nice to Have

Experience with  CI/CD and Dev Ops practices .

Experience with Azure Dev Ops or similar tools.

Experience developing operational runbooks and service documentation.

Experience with monitoring, observability, alerting, and proactive platform health management.

Experience supporting enterprise-scale or business-critical data platforms.

Location:

Candidates must be based in  Mexico .
Why join us?

Competitive compensation paid in USD.

100% Remote.

Paid Time Off: 12 PTO days per year.

Local Holidays:
All official holidays in your country.

Birthday Off.

Career Growth opportunities.

Recognition Program.

Paid approved leaves