Junior Ecommerce Brand Manager; TikTok

Puesto: Junior Ecommerce Brand Manager (TikTok)
We are seeking a versatile Junior Ecommerce Brand Manager (Tik Tok) who will serve as both a strategic account partner and operational expert for our Tik Tok e-commerce initiatives. This dual-role position combines hands-on shop management with client relationship management, requiring strong analytical skills, exceptional communication abilities, and deep understanding of social commerce dynamics.

Tik Tok Shop Operations

Create and manage promotional campaigns, including discounts, flash sales, and participation in monthly Tik Tok seller programs
Identify and capitalize on Tik Tok growth opportunities, including mission completion for ad credits and promotional coupons
Conduct competitive research and implement data-driven strategies to enhance shop performance
Oversee CRM system implementation to nurture existing customer relationships and drive repeat purchases
Monitor daily shop health metrics and Seller Performance Score (SPS) to ensure platform compliance and optimal performance

Create, analyze, and present detailed performance reports with actionable recommendations for growth
Collaborate with media buying and creative teams to ensure alignment between shop operations and advertising campaigns
Develop comprehensive promotional calendars for Tik Tok Shop events, product launches, and seasonal initiatives
Ensure seamless integration between Tik Tok advertising efforts and shop functionality for optimal conversion performance
Track, analyze, and report on campaign performance metrics, focusing on shop conversion optimization
1+ years of combined experience in account management and Tik Tok Shop operations
~ Strong analytical skills with experience in performance reporting and data interpretation
~

Experience with CRM systems and customer service platforms
~ Knowledge of Tik Tok platform, social commerce trends, and digital advertising ecosystems

Familiarity with competitive analysis and market research methodologies
Understanding of e-commerce metrics, conversion optimization, and customer lifecycle management

Key Performance Indicators

Shop health metrics and SPS score maintenance
Campaign performance and conversion rates
This role operates in a fast-paced, client-focused environment requiring daily platform monitoring, proactive client communication, and coordination across multiple internal teams. The position demands both strategic account management skills and hands-on operational execution across Tik Tok's evolving commerce ecosystem.