B2B Sales Manager

We are looking for a Sales Manager at Mexico City! (On-site)  Are you passionate about driving business growth and leading successful teams? As a Sales Manager, you'll oversee and inspire a dynamic team dedicated to generating revenue and fostering business growth. You will lead efforts in customer success, including onboarding while also managing revenue retention through renewals and upselling. Build strategic client relationships alongside our Sales Director and make a significant impact.
Requirements:
Bachelor's degree on business administration, technology IT/Tech/Data/Engineering or related fields
5 years proven work experience in a leadership sales role (must)
3+ years Sales B2B experience (must)
1+ years BPO experience (desirable)
English Proficiency B2 (must)
Willingness to commute to our site located in Mexico City
A passion for customer experience and driving team results
Experience in operations (BPO) and strategy building
Excellent Coaching history
A record of developing and retaining great employees
Experience maximizing revenue through best practices
Experience working with  or similar CRM
Experience finding solutions as a manager
Change Management skills
Responsibilities:
Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date
Be an enabler to remove roadblocks and help team to resolve challenges to support sales opportunities
Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members
Analyze data, performance and customer experience trends to develop strategic sales plays and best practice for client/specific territories
Stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market
Be a point of escalation for our clients and respond promptly to any issues
Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed
Work with client contact on reporting and forecasting
Ensure team understanding to achieve operating plan targets, sales targets and client performance targets (CPTs)
Work with client contact on reporting and forecasting
Coordinate team incentives and Sales Performance Incentive Funds
Ready to elevate your career? Apply now!