Production Support L2 Banking

About the job
HCLTech is a global technology company, home to more than 218,000 people across 59 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services.

Consolidated revenues as of 12 months ending September 2024 totaled $13.7 billion.

Key Responsabilities:

The ideal candidate should posses strong knowledge in PL/SQL and UNIX. Additionally,familiarity with ITRS monitoring tools and Autosys is required.
The candidate should be adept at responding to business queries and resolving issues.
They must also be capable of monitoring using the relevant tools and resolving any issues that arise, lastly, it's essential that they monitor tickets and resolve them within the stipulated SLA'S.

* Qualifications:

-Production support L2
-Banking
-PL/SQL
-Unix
-ITRS
-Monitoring tools
-Autosys

1) Production support knowledge
2) Understanding of different modules like FT,PC PW, LD & IC
3) Flexcube is a + tables for different modules
4) EOD Cycle knowledge, different stages of EOD
5) Understanding of different interfaces and partner systems.
6) SWIFT messaging flow and different MT types.

Education requirements
-Bachelors / Masters / Equivalent

We offer a competitive package that includes
Life insurance
Major Medical Expenses Insurance
Minor Medical Expense Insurance
Savings Fund 13%
Food vouchers 10%
30 days as Christmas Bonus
12 days of vacation in the first year, increasing 2 days as dictated by law.

We need Fluent English