Vehicle Delivery Manager

Responsibilities:
Build and continuously optimize the Mexico vehicle delivery management system (Yard → Logistics → Dealer → Customer)
Plan and coordinate vehicle delivery schedules and resources to ensure on-time delivery performance
Develop and implement vehicle delivery SOPs, quality standards and delivery checklists
Design and execute premium vehicle handover ceremonies to enhance brand experience
Handle delivery exceptions, quality issues and customer complaints with cross-functional coordination
Establish KPI systems and drive data-based continuous improvement

Qualifications:

Bachelor’s degree or above in Logistics, Supply Chain, Automotive Engineering or related fields
5+ years of experience in vehicle delivery, logistics, supply chain or dealership operations
Familiar with Mexico vehicle import process, port operations and local logistics regulations is a strong plus
Proven people management and cross-functional collaboration skills
Fluent in English and Spanish;
Chinese is a strong advantage