Membership & Association Coordinator

Puesto: Membership & Association Coordinator )
Membership & Association Coordinator

Job Summary The Membership & Association Coordinator plays a key role in developing and implementing strategies to foster meaningful engagement with current members, strengthen member retention, and support the recruitment of new members while providing administrative support to non‑profit associations. They will manage membership management portals and provide administrative support for projects and activities alongside executive support to the leaders within the organization.

This role involves liaising with various stakeholders, including members, applicants, and board members, while ensuring the smooth execution of a wide range of tasks, projects and initiatives.
Responsibilities   Assist with the administration of the Secretariat & Liaison Office
Evaluate and recommend membership management platforms
Support other Association Managers with membership‑related questions
Lead internal best practices around membership growth, retention, and systems
Own relationships with membership platform providers
Drive innovation in membership processes and technology
Coordinate logistical requirements for digital and in‑person meetings
Maintain membership database, process subscriptions and manage records
Serve as a liaison for member queries and maintain contact lists
Coordinate member communications, member newsletters, and announcements
Generate regular membership reports, including statistical analysis and contact list creation
Manage the society booth at conferences
Perform general administrative duties such as coordinating payments, invoice creation, and reporting
Support with administration of all association’s operations and follow‑up of projects
Develop and implement marketing and communications plan, including updating association website, developing mailings and newsletters, and other communication activities as required
Manage relations with third‑party external service providers, grant receivers, awardees, etc., within the framework allocated by EM/ED Requirements
Qualifications   University degree or equivalent with at least 2 years of experience in a similar role or in project management or event coordination roles
Excellent communication and interpersonal skills, fluency in English; proficiency in an additional language is an advantage
Strong service orientation and the ability to work effectively while managing multiple tasks and meeting deadlines and budgets
Highly organized with strong attention to detail, prioritization skills, and a disciplined approach to work
Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) and video platforms like Zoom

Experience with online systems and databases such as Word Press, CRM platforms, and marketing/communication tools
Proven ability to navigate intercultural relations and diplomacy in a professional setting
A proactive, tech‑savvy, problem‑solving mindset, with flexibility and willingness to support colleagues when needed
Willingness to travel for work‑related activities and events

What We Offer   Real opportunities for professional development in a leading international company
Friendly team culture that promotes initial and continual professional education and team collaboration
Hybrid model & versátil working hours
Extra remote working days / weeks
Flexible remuneration: food, transportation, daycare
Easy access by public transport (really close by a metro stop)
Regular team events
Refer a friend program

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