Virtual Assistant

Description
We are seeking a highly dependable and proactive Virtual Personal Assistant to provide real-time support to a business owner. This role involves joining live calls to take dictation, assisting with communications while traveling, and helping to keep daily tasks and priorities organized.

The ideal candidate is detail-oriented, responsive, and comfortable working in a fast-paced environment.

Schedule:

Monday–Friday, 11:00 AM–8:00 PM;
Saturday, 10:00 AM–2:00 PM (US Pacific Time)

Duties and Responsibilities

Join live calls to take dictation and detailed notes (pricing, action items/next steps, or dates)
Read emails, text messages, and other correspondence aloud during travel times, take dictation, and send replies out to customers/the office.
Keep the owner organized by tracking to-dos and important follow-ups.
Update and maintain spreadsheets, logs, and other admin files.
Provide light admin support as needed (e.g., scheduling, reminders)
Help to organize ideas regarding business growth that come up and the next steps needed to make it happen. Offering assistance where possible.
Cold calling- call and build relationships with pool service techs and contractors, offering referral bonuses for customers they send our way for remodels.
Maintain regular contact, following up every month or two to keep relationships active. Track all outreach on a shared spreadsheet
A rough script will be provided, but comfort with improvisation is important

Requirements
Confident, proactive, and comfortable taking initiative
Strong ability to follow directions and execute tasks accurately
Positive, professional attitude
Fluent in English, both written and spoken
Fast and accurate typing skills
Strong multitasking and organizational skills, with the ability to manage multiple priorities without letting tasks fall through the cracks

Experience with English dictation, transcription, note-taking, or similar tasks
Proficiency with Google Workspace (Gmail, Google Docs, Google Sheets, Google Calendar, etc.)
Comfortable with cold calling; approximately 30% of the role will involve cold calling
Available to work on Saturdays
Must be based in Mexico

Benefits
Hireframe provides nearshore and offshore staffing solutions, operating as a remote-first organization with team members located in the United States, Mexico, and the Philippines. Our robust benefits package includes:

Permanent remote work flexibility
Paid Time Off
Health Maintenance Organization (HMO) coverage
Annual performance bonuses
Dedicated coaches offer an extra channel of support and skill-building
Opportunities for professional growth

* Applicable for full-time permanent roles

At Hireframe, we cultivate a supportive environment that fosters professional development and success, ensuring our team members thrive in their careers.
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