Freight excellence specialist

## Freight excellence specialist

Apply locations:
Barcelona, Spaintime type:
Full time posted on:
Posted Todayjob requisition :
R52429
*
* Job Purpose:

** The Freight Excellence Specialist supports freight quality initiatives across Europe, with a particular focus on Loss in Transit (LIT) prevention, shipment visibility, and carrier performance. The role is responsible for monitoring transportation processes, identifying root causes of delivery issues, collaborating with carriers and internal stakeholders, and supporting continuous improvements through tracking technologies, reporting, and innovative solutions.
** Responsibilities:
*** Monitor Loss in Transit (LIT) cases and freight quality indicators across Europe.
* Investigate shipment delays, losses, and damages, identifying root causes and proposing corrective actions.
* Collaborate with carriers, country organizations, and internal stakeholders to improve transportation performance and service levels.
* Monitor shipments in transit and coordinate recovery actions on exceptions and overdue deliveries.
* Support the ongoing maintenance and optimization of the One Track visibility platform.
* Act as a point of contact for countries regarding transportation visibility, tracking issues, and system-related inquiries.
* Support carrier onboarding, transportation flows, and tracking integrations.
* Develop, maintain, and customize performance reports related to transportation SLAs, freight quality, Loss in Transit, and customer experience.
* Contribute to the development of new tools, processes, and functionalities aimed at enhancing transportation visibility and customer satisfaction.
** Knowledge

Skills and Experience:

*** 1–3 years of experience in transportation, logistics, freight operations, carrier management, supply chain, or customer service environments.
* Basic understanding of transportation processes, shipment tracking, and carrier operations.
* Experience working with multiple stakeholders across different countries or business units is an advantage.
* Strong analytical and problem-solving skills with the ability to investigate operational issues and identify improvement opportunities.
* Highly organized and detail-oriented, with the ability to manage multiple activities simultaneously.
* Strong communication skills and confidence interacting with carriers and international stakeholders.
* Comfortable working with reporting tools, spreadsheets, and transportation-related systems.
* Interest in process optimization, automation, and AI-driven solutions.
* Ability to learn quickly and adapt to changing business requirements.##
*
* What we offer:

*
* ** Hybrid Work Model** – Combine the flexibility of remote work with the benefits of in-person collaboration (2 days in the office, 3 days from home).
** Life Insurance** – Comprehensive coverage through Generali, providing additional peace of mind and protection.
** Private Health Insurance** – Cigna health insurance fully funded by the company for employees.
** Flexible Benefits Program** – Access to meal vouchers, public transportation, childcare, and training benefits to optimize your compensation package.
** Free Tax Advisory Service** – Support from Tax Down for tax returns, fiscal guidance, and legal-related administrative processes.
** Continuous Learning** – Unlimited access to Linked In Learning to support your professional development and career growth.
** Wellbeing Program (Leap Program)** – Personalized coaching support focused on professional development, personal wellbeing, and mental health.
** Financial Benefits** – Preferential conditions through our partnership with Bankinter, including mortgage and payroll-related advantages.
** Wellhub (Gympass)** – Access to a wide network of gyms, fitness centers, and wellness activities with plans starting from €14/month.
** Exclusive Discounts** – Access to multiple platforms offering discounts on a wide range of products and services.
** Great Place to Work Certified** – Proudly certified every year since 2023, reflecting our commitment to creating a positive, inclusive, and engaging work environment.
** Career Development Opportunities** – We value…